Folder pane width change

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Yes, right justified.

My names are long because they are in the favorites and include the account name - that was just an example of the smallest the bar can go.

From my folder list -
1636660989040.png
 

rseiler

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Outlook.com (as MS Exchange)
OK.

BTW, just to add to the mystery, I keep an Office install in a VM just for experimentation purposes, and despite it being on the latest Insider (Fast) build all along, I've noted that it doesn't experience this issue. As I think might have been alluded to some months back, perhaps that's because that particular install somehow still has the search box in the old location, lower down directly above the message pane, not at the top where it's suspected to be involved with the pane problem.

Of course, if I knew how to get the search box back to its old location in my non-VM install, I'd do it, but I know of no way (it's not the Experimentation keys).

Out of curiosity, I reverted the VM to my base W10 image (no Office), reinstalled Office completely fresh (latest Insider again)...and it still gets the old search location (along with no pane problem), as if by magic, proving that it's not some kind of fluke holdover.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
that's because that particular install somehow still has the search box in the old location, lower down directly above the message pane, not at the top where it's suspected to be involved with the pane problem.
I believe you are correct - that should be an older build or a retail license though.
 

rseiler

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Outlook.com (as MS Exchange)
I believe you are correct - that should be an older build or a retail license though.
It's not an older build and is the same corp license I use for all my installations. There's something about installing on a VM for some reason, not that that helps any.

As a further test, I switched over to a new Windows profile on my regular PC so that I have a fresh Office HKCU and nothing in the Users directory to influence anything, and then ran and configured Outlook (same version) from there. In that case, it showed the usual problem. I can't imagine what the material difference is between doing that and the VM, but it's something.
 

mkanet

New Member
Outlook version
Outlook 365 64 bit
Email Account
Exchange Server
Hi,
What is the latest version of Outlook365 that doesn't have this problem? I tried the most recent "current" channel build.. and, the issue was still there. Hence, I downgraded to version16.0.14228.20250. With this version, the issue is intermittent.

In a worst case, what is the latest version of Outlook that allows the registry trick mention in this thread? Also, does any one have any information about getting this issue resolved in an Insider build?

Thanks in advance!
 

rseiler

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Outlook.com (as MS Exchange)
16.0.14315.20008, as far as I ever saw. That version and the earlier one you mentioned both require the Registry trick, otherwise it will be intermittent, as you found. It's with later versions where that trick became useless.

No, I've never heard of a solution. I have to wonder if this was all part of laying the groundwork for Outlook's upcoming (already here for some) vertical navigation bar. Even though this issue popped up well before it existed publicly.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I don't think an insider build will help. Are you looking to get rid of the new search or the folder count change?

I think you would need to roll back before 16.0.12112.20000 to fix the folder count - not sure on the search field. I'd probably try the slow channel first. It gets updates 2x a year and is several builds behind. But even that is at 13801.21214


Add this key path to the registry -
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\office\16.0\common\officeupdate
String: updatebranch
Value: Broad


I have a ready-to-use reg file here -
 

rseiler

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Outlook.com (as MS Exchange)
Folder count? New search? It's a long thread, but I think this was strictly about the width issue. And unfortunately to fix that, as far as I know, you do have to go back to a build from last summer.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Yeah, the thread ended up all of the place - and to get the folder list back, you need to go far back.
 
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