Hello,
Many of our users have Full-Access/Send-As rights on other mailboxes and have added them to their folder list (General - Advanced - Advanced - Add mailbox).
When they exit Outlook, they are prompted if they want to empty the deleted items folder "for all accounts". However, when they select Yes, it only empties the deleted items folder in their own mailbox. Right-clicking on all the other mailboxes' deleted items folder and choosing "empty" is too much trouble and they don't remember to do it every day anyway, so it becomes full.
Can anyone tell me:
1. what kind of accounts the "for all accounts" refers to? POP? IMAP?
2. is there any way to automatically empty all the deleted items folders on exit in this situation? We don't allow PST files so auto-archiving isn't an option. I want the users to manage deletions themselves so Exchange manage folders is out too. Otherwise I have to write a COM add-in.
Outlook 2010 with Exchange 2010.
Thanks,
- Alan.
Many of our users have Full-Access/Send-As rights on other mailboxes and have added them to their folder list (General - Advanced - Advanced - Add mailbox).
When they exit Outlook, they are prompted if they want to empty the deleted items folder "for all accounts". However, when they select Yes, it only empties the deleted items folder in their own mailbox. Right-clicking on all the other mailboxes' deleted items folder and choosing "empty" is too much trouble and they don't remember to do it every day anyway, so it becomes full.
Can anyone tell me:
1. what kind of accounts the "for all accounts" refers to? POP? IMAP?
2. is there any way to automatically empty all the deleted items folders on exit in this situation? We don't allow PST files so auto-archiving isn't an option. I want the users to manage deletions themselves so Exchange manage folders is out too. Otherwise I have to write a COM add-in.
Outlook 2010 with Exchange 2010.
Thanks,
- Alan.