Outlook 2013 Custom form reverts from task

Patrick Johansen

New Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
I created a custom contact form. It works fine from contacts, but if I go to the form from the task, it reverts to the standard form. Any ideas how to make it show in the custom from if getting there from a task?
 

Michael Bauer

Senior Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Do you mean you open a linked contact from within a task item and then it displays the contact with the standard form?

If so, does it use the custom form if you open the contact directly, or did you just test with a new contact? If the first I`d guess it´s not the same contact but a copy in another folder; if the latter, that is if the custom form is only used for new contacts, then you forgot to change the MessageClass proeprty of the existing contacts. This property tells Outlook which form to use and is stored with every contact.

You can use this macro to change the MessageClass for all the items of the current folder:
Assign a Form to an Item - VBOffice
 
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