Attached Files outlook 2010

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Cxema

New Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Dear,

We have a exchange 2013 server.
Sometimes we have issues with attached files on Outlook, when a user try send an email his attached files aren't received by recipient but the email arrive well.

It doesn't always happen, we belive that it only happens in the afternoons, we don't know if it hasto do with some exchange mantenance task. The users have the delivery is made on pst files but if we change the delivery on mailbox directly, we belive that this issue disappears. (But not confirmed)

Some idea of what may be happening.

Regards.
 
Is the message sent as RTF? That will "hide" the attachment in a winmail.dat file - recipients may see it as a winmail.dat attachment if they don't use outlook but the file size will be the correct size for the attachment + message.

What are you using for antivirus / security software on the server? Most Exchange tasks should be running overnight - usually around 3AM, when traffic is lower.
 
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