custom form not displaying pictures

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john doe

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Outlook version
Older version
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POP3
i have a custom form for contacts on ol2007 that i've been using for many years. suddenly it stopped displaying photos that are part of the form, just pulled from the hd with their path, for example: I:\OLData\SHANG liang leo mmexport1432892965.jpg.

what could be going on?

as i did the form many years ago, i don't recall much about its details...
 
they are contacts photos at a specific custom picture field that pulls the picture path/name from another custom field. nothing to do with notes field.
 
now checked with an old computer. the pics display there.

anybody? diane?
 
What version of Outlook is installed on the old computer? I don't think the OS matters, but which OS?

The pics should still work on older builds - I'll see if I can find out what build was the last to support the pics.
 
the outlook version did not matter before as the pics used to work, but
outlook - 12.0.6785 5000 SP3 MSO - the new computer, pics don't work
outlook - 12.0.6607 1000 SP3 MSO - old computer, pics work
win 10, Version 10.0.18363 Build 18363, both, i think
 
it all used to work also on the new computer. the only thing that i can think of as causing this is restoring the /windows.old after some failed updates...
 
a backup from may saved my beef. but still would like to know what was the issue...
 
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