When scheduling a meeting - everyone else's calendar has "hash" ma

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Not open for further replies.
L

Lboulter

When trying to schedule a meeting I am using the scheduling assistant, I put

the attendee's names in the list but their schedule won't show up. I only see

the "hash marks" with the message - No free/busy information could not be

retrieved.

This only happens with 1 user, everyone else can see the information.

How do we fix it?
 
B

Ben M. Schorr, MVP

Anything special about that user? How are they connected to your Exchange

server? Have their permissions to the Free/Busy folder been removed?



"Lboulter" <Lboulter> wrote in message

news:C29BDC08-AC3D-4812-894C-B9D150572590@microsoft.com...
> When trying to schedule a meeting I am using the scheduling assistant, I
> put
> the attendee's names in the list but their schedule won't show up. I only
> see
> the "hash marks" with the message - No free/busy information could not be
> retrieved.
> This only happens with 1 user, everyone else can see the information.
> How do we fix it?
 

mburwell

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
some of the user's calendars have "hash" marks beginning Oct. 1 2011

When creating a meeting in Outlook 2010, I use the schedule view from within the meeting/appointment. I am trying to schedule some meetings a few months in the future, and some of our user's calendars begin to display hash marks starting Oct. 1 this year.

These are calendars that have granted viewing permission.

This is not the case for all users.

I cannot find anything different about how these users have configured their outlook or how they connect to our exchange server.

Please advise what i can do gain viewing access to these calendars from the scheduling view.

thank you,

mburwell
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: some of the user's calendars have "hash" marks beginning Oct. 1 2011

Free busy publishing default is 2 months - this month and next. If you increase it in options, calendar options, one month will be 'this month' and the rest will be future months.
 
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