running Office 2007 on XP...
our corporate travel system uses some American Express site, and at the end of booking a trip we get the option to add the segments (air, hotel, rental car) to our Calendars...
for several years it has worked just fine...before and after I upgraded from '03 to '07...
however, for the last couple trips, I've had a problem when I double-click the link to open the .ics file. when it opens, I have a To: field at the top and a Send Update button to the left. I assume this is because it sees it as an existing meeting rather than a new appointment. I have been forced to copy/paste the information into a blank appointment and changes the date/times, and it's getting annoying.
the help desk for the travel site can't reproduce the problem...says it works just fine for them.
Any ideas?
in case it helps, here's what I get in Notepad from the .ics file:
BEGIN:VCALENDAR
X-LOTUS-CHARSET:UTF-8
PRODID:Trip Sync
VERSION:2.0
METHOD
UBLISH
BEGIN:VEVENT
ORGANIZER:MAILTO:my email
DTSTART:20100725T221000Z
DTEND:20100726T001900Z
TRANSP:OPAQUE
SEQUENCE:0
UID:TripSync-1277878671.97118-air/0/0
DTSTAMP:20100706T173840Z
SUMMARY: DEPARTURE 6:10 PM Local Time (CLT) - United Airlines\, Flight ####
(CLT-MIA)
DESCRIPTION:United Airlines\n\n\nFlight ####\n Charlotte (CLT) to Miami (
MIA) \n Depart: Jul 25 at 6:10 PM (local time)\n Arrive: Jul 25 at 8:19 P
M (local time)\n Seats: ##D \n \n \nAirline Confirmation: United Airlines:
###### \nSabre Record Locator: XXXXXX \n\nThe subject line displays the a
ctual (local) time at point of departure.\nThe calendar entry is based on
your time zone configuration.
PRIORITY:1
LOCATION:Flight #### (CLT-MIA)
CLASS
UBLIC
BEGIN:VALARM
TRIGGER
T24H
ACTION: DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR
I blanked out a couple of the details (flight numbers, record locator, email address), but they're all correct in the actual file.
Thanks.
Greg
our corporate travel system uses some American Express site, and at the end of booking a trip we get the option to add the segments (air, hotel, rental car) to our Calendars...
for several years it has worked just fine...before and after I upgraded from '03 to '07...
however, for the last couple trips, I've had a problem when I double-click the link to open the .ics file. when it opens, I have a To: field at the top and a Send Update button to the left. I assume this is because it sees it as an existing meeting rather than a new appointment. I have been forced to copy/paste the information into a blank appointment and changes the date/times, and it's getting annoying.
the help desk for the travel site can't reproduce the problem...says it works just fine for them.
Any ideas?
in case it helps, here's what I get in Notepad from the .ics file:
BEGIN:VCALENDAR
X-LOTUS-CHARSET:UTF-8
PRODID:Trip Sync
VERSION:2.0
METHOD

BEGIN:VEVENT
ORGANIZER:MAILTO:my email
DTSTART:20100725T221000Z
DTEND:20100726T001900Z
TRANSP:OPAQUE
SEQUENCE:0
UID:TripSync-1277878671.97118-air/0/0
DTSTAMP:20100706T173840Z
SUMMARY: DEPARTURE 6:10 PM Local Time (CLT) - United Airlines\, Flight ####
(CLT-MIA)
DESCRIPTION:United Airlines\n\n\nFlight ####\n Charlotte (CLT) to Miami (
MIA) \n Depart: Jul 25 at 6:10 PM (local time)\n Arrive: Jul 25 at 8:19 P
M (local time)\n Seats: ##D \n \n \nAirline Confirmation: United Airlines:
###### \nSabre Record Locator: XXXXXX \n\nThe subject line displays the a
ctual (local) time at point of departure.\nThe calendar entry is based on
your time zone configuration.
PRIORITY:1
LOCATION:Flight #### (CLT-MIA)
CLASS

BEGIN:VALARM
TRIGGER

ACTION: DISPLAY
DESCRIPTION:Reminder
END:VALARM
END:VEVENT
END:VCALENDAR
I blanked out a couple of the details (flight numbers, record locator, email address), but they're all correct in the actual file.
Thanks.
Greg