Outlook Rules - is this possible?

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newsmedia

Member
Outlook version
Outlook 2007
Email Account
POP3
I am trying to use Outlook Rules to send automatic out of office replies to customers via a Pop3 account.

I need to send the replies on receipt of a PayPal payment advice. Such mails from the PayPal address [payment at paypal.com] are sent on behalf of the customer.

When I manually reply to such an email in Outlook, it automatically puts the customer's email in the To box. In the incoming mail headers, the customer's email address is under the From header.

When using the Rules, Outlook sends the reply to the PayPal address [Return-Path: payment at paypal.com] and not to the customer.

Is there any way around this in Outlook? I can find no option in the Rules to send to a particular header address such as Reply-To or From

Rgds
 

Forum Admin

Senior Member
No, not with Outlook's rules. They use the From address, not the reply to address. You might be able to do it with VBA but I don't have any code samples for it.
 

newsmedia

Member
Outlook version
Outlook 2007
Email Account
POP3
No, not with Outlook's rules. They use the From address, not the reply to address. You might be able to do it with VBA but I don't have any code samples for it.

Thank you for your reply - its a nuisance trying to get this sorted. I use Pegasus Mail on another system and that always replies to the From address or offers the option to specify the recipient.

Incidentally Outlook rules reply to the Return-Path and NOT the From header - if it did the problem wouldn't exist :cool:
 
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