Create a contacts list on Exchange 2010

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Is there a way to create a contacts list in Exchange 2010?

Some kind of central repository that is not tied to any mailbox and that can be shared between users.

For example a Sales contacts list that will be accessed by 2 employees in which they can add/delete/edit contacts.

Public folder contacts list, if your server has PF enabled. (Some hosted services don't support PF).

You can use GAL contacts, but its really not recommended for managing a large number of contacts and most users don't have the necessary permissions to update them or add new ones.

Final option is a shared mailbox - one not used by anyone for mail. Users can be given permission to edit and create in these folders. This is probably the easiest in most cases, although probably not desired if using a hosted server as you need to pay for mailbox.
So what's the procedure to do that?

The server does have the PF enabled and I already created a public folder named Sales Contacts but how am I supposed to add the contacts information?

Should I go to my Outlook (once I granted myself Owner permissions) and go to Open Shared Contacts, then select Public Folders?

Public Folders is empty as you can see from the picture.
You need to move or copy existing contacts or create new ones in the PF.

Your outlook account needs owner permission so you can manage the permissions and such within outlook.

In Outlook, right click on the PF and choose Properties, Outlook Address book and enable it as an address book. Give permissions to others - they need to enable it as an address book and it will act like a contacts folder.

Your second screenshot (of the GAL) is for mail enabled public folders, not group contact folders.


  • pf-folder-address-book.jpg
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Nope, not necessary if you have a public folders database.
So what would be the procedure?

Go to the Public Folder Management Console like in my third post?

I'm kind of lost.

Since you have the folder created, you are done in the FP manager, as long as your Outlook email account has owner permissions on the folder.

Open outlook, go to the PF (Folder list, Ctrl+6) and find the folder. Right click, properties, Outlook Address Book tab - enable it as an address book. Check the permissions tab, assign permissions as needed.

Move contacts into the folder, tell anyone who needs the contacts to enable it as an address book and you're done.

If its in Public Folder favorites it should show under the Other Contacts group in the contacts module.
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