Hello All,
I am after a solutions for a small issue that it seems should be quite simple to achieve, but as yet I cannot find the settings.
I work alongside a small group of people and we all receive one single email address as well as our own.
It seems to happing quite often that we will all respond to an email, so the customer recieves 3 different emails, this not only looks unprofessional but the customer may receive 3 different answers to their query.
What I would like to be able to do is flag an email so that my colleagues are able to see that I have responded, and i can see if they have.
If there is a plugin, or a setting or a system for this type of arrangement I would be very interested in hearing about it.
Thanks In advance!
I am after a solutions for a small issue that it seems should be quite simple to achieve, but as yet I cannot find the settings.
I work alongside a small group of people and we all receive one single email address as well as our own.
It seems to happing quite often that we will all respond to an email, so the customer recieves 3 different emails, this not only looks unprofessional but the customer may receive 3 different answers to their query.
What I would like to be able to do is flag an email so that my colleagues are able to see that I have responded, and i can see if they have.
If there is a plugin, or a setting or a system for this type of arrangement I would be very interested in hearing about it.
Thanks In advance!