Rule not working

Status
Not open for further replies.
R

richw

Member
Outlook version
Outlook 2016 32 bit
Email Account
Exchange Server
I have Outlook 365 and about 15 rules set up to have certain emails to be moved to a specific folder when they arrive. I have set them up as they arrived over the course of a few months or so. They are all "merchant" emails from Dell, HP, Amazon, Pizza Hut, etc.. They are automatically sent to a "Merchants" folder I created. The rules all work with the exception of one that never works. It has the same "from" address each time but the email never transfers no matter where in the stack order I put it, or add special rules like "specific word in address" or such. I'm stumped :confused:. Any ideas? Thanks in advance.
 
Yep! I think that was it. So I now added sender address contains specific words and unchecked from people or group and it now works. Thanks Diane!
 
I have exactly the same problem - I've just created a rule today for the fourth time, for the same sender! :confused:

My rule reads:-

Apply this rule after the message arrives

from Museum Selection

move it to the Sales Mailshots folder

​

So what Diane is saying then, that although my rule looks exactly the same in every case, there's something in the address that is preventing it from working each time?

So, should I be ticking "with specific words in the sender's address" and putting 'Museum Selection' in that category? (I've done this before with other rules and it hasn't always worked!) If not, what exactly should I do?

Advice please - I'd love to tidy up my multiple rules! :)
 
Jaycey...

Yes, I checked "with specific words in the sender's address" and unchecked "from" and it works now. The sender's address did have two domain names in the address. Hope this helps, and thanks again Diane.
 
Jaycey said:
So, should I be ticking "with specific words in the sender's address" and putting 'Museum Selection' in that category? (I've done this before with other rules and it hasn't always worked!) If not, what exactly should I do?

Advice please - I'd love to tidy up my multiple rules! :)
Click to expand...

Try the Museum Selection email address in the 'specific words in the senders address' rather than the display name. You can use part of the address or the entire address.
 
Status
Not open for further replies.
< Broken Folder Loop - Outlook 2007 (.oft files) | Best way to locally backup/archive Gmail? >
Similar threads
Thread starter Title Forum Replies Date
A rule to flag messages not working Using Outlook 5
B Outlook 2000 Rule to Move txt msg Not Working if size >24KB Using Outlook 3
R Rule not working on message headers Using Outlook 2
F Outlook Rule using message header not working Using Outlook 2
P VBA to add email address to Outlook 365 rule Outlook VBA and Custom Forms 0
HarvMan Outlook 365 - Rule to Move an Incoming Message to Another Folder Using Outlook 4
B Modify VBA to create a RULE to block multiple messages Outlook VBA and Custom Forms 0
D VBA - unable to set rule condition 'on this computer only' Outlook VBA and Custom Forms 5
CWM330 This rule has a condition that the server cannot process? Using Outlook 1
A rule name into message - how? Outlook VBA and Custom Forms 5
O Mail rule issue Using Outlook 3
A manual rule sends mail to wrong folder Using Outlook 5
Aussie Outlook 365 Rule runs manually but returns the error code "an unexpected error has occurred" when incoming mail arrives Using Outlook 1
bhamberg Finding a rouge rule... Using Outlook 6
D How to get this rule to work Using Outlook 0
B Seeking help with Outlook rule Using Outlook 2
K Run a script rule to auto 'send again' on undeliverable emails? Outlook VBA and Custom Forms 1
G Save attachment run a script rule Outlook VBA and Custom Forms 0
R Rogue Outlook Rule ? Using Outlook 2
P Can I create a Rule that sends me an email when I get a Task? Using Outlook 2
E Having some trouble with a run-a-script rule (moving mail based on file type) Outlook VBA and Custom Forms 5
M How create a Rule to filter sender's email with more that one @ sign Using Outlook 1
diver864 vba for a rule to automatically accept meeting requests with 'vacation' in subject, change to all-day event, change to free, don't send reply Outlook VBA and Custom Forms 1
1 Incorrectly Setup a Rule at Domain level to not allow address from outside domain Exchange Server Administration 2
J Transport Rule to detect Keyword question.. Exchange Server Administration 2
T "Words In Recipient's Address" Rule Causes Outlook To Stop Processing Rules Using Outlook 3
R Outlook Autoforward rule do not work for NDR messages Using Outlook 1
R Setup autofoward rule on a particular folder in Outlook Using Outlook 0
N Rule for "on behalf of" - with changing names Using Outlook 2
S Unable to remove rule outlook 2010 Using Outlook 0
O Outlook 2016 This rule will only run when you check your email in Outlook.... Using Outlook 4
Nadine Rule to move attachments with specific name Outlook VBA and Custom Forms 1
N Outlook Email Rule execution through shortcut keys (VBA codes) Using Outlook 1
dweller Outlook 2010 Rule Ignores VBA Script Outlook VBA and Custom Forms 2
O Rule to move (specific) messages from Sent folder to Specific folder Using Outlook 1
S Adding new Exchange (2016) rule very slow down Microsoft Outlook Exchange Server Administration 0
B Outlook rule run a Script doesn't work Outlook VBA and Custom Forms 1
K VBA BeforeItemMove event create rule to always move to its folder. Outlook VBA and Custom Forms 4
icacream Rule based on sender / wrong sender sent to folder Using Outlook 7
Bri the Tech Guy Run Script rule not running for newly arriving messages Outlook VBA and Custom Forms 25
L Making rule to move email to folder from one O365 domain Using Outlook 1
J Assess content of User Defined Field in Rule Using Outlook 3
S Send email via SMTP - use transport rules to add to senders inbox (then rule to move to sent items Exchange Server Administration 1
A Change order of actions in one (!) rule Outlook VBA and Custom Forms 2
J HELP- Rule to auto strip prepend from external emails Using Outlook 0
A Forward Outlook Email by Filtering using Macro Rule Outlook VBA and Custom Forms 44
Brian Murphy Exchange Online Everything a Transport Rule should do and cannot Exchange Server Administration 1
J Outlook Rules - Changing auto-submit address in multiple rules, according to rule name Outlook VBA and Custom Forms 0
A saving attachement to folder named the same as rule name Outlook VBA and Custom Forms 0
Jennifer Murphy Can I create a Rule with Or'd conditions? Using Outlook 1

Similar threads

Back
Top