Hi Diane,
I have just tried to run it again, and immediately checked the user/AppData/Local/Temp directory. The installer has unpacked the files and put them into a directory called BcmSetup.en-US. There is no log file, but BCN has created a number of text files. One of these is called BCMSetupWizardtmpBF59, and this seems to be the log.
It contains the following entries:
[26/10/2015 15:05] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): IsApplicationInstalled(SOFTWARE\Microsoft\Business Solutions eCRM\4.0, InstallPath, Bit32)
[26/10/2015 15:05] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): Returns ""
[26/10/2015 15:05] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): IsApplicationInstalled(SOFTWARE\Microsoft\Business Solutions eCRM\4.0, InstallPath, Bit64)
[26/10/2015 15:05] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): Returns ""
[26/10/2015 15:05] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): IsApplicationInstalled(SYSTEM\CurrentControlSet\Services\MSSQL$MSSMLBIZ, DisplayName, Bit32)
[26/10/2015 15:05] System.String IsApplicationInstalled(System.String, System.String, Microsoft.BusinessSolutions.SmallBusiness.SetupWizard.Bitness): Returns ""
[26/10/2015 15:05] Boolean ProductIsInstalled(System.String): Product code {41785C66-90F2-40CE-8CB5-1C94BFC97280} not found
[26/10/2015 15:05] Boolean PrerequisitesExist(System.String ByRef): [BCMHook] Outlook not installed.
[26/10/2015 15:05] System.Collections.ArrayList GetApplicationList(): Product BCM. Prerequisites check failed:
[26/10/2015 15:05] System.Collections.ArrayList GetApplicationList(): Business Contact Manager requires that Outlook be installed on the computer.
[26/10/2015 15:05] Void Main(System.String[]): Caught BcmException. Wizard exiting.
Does this mean anything to you?
Thanks, Simon