Problem tracking meeting responses

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C Tate

Member
Outlook version
Outlook 2007
Email Account
IMAP
I have recently noticed that I am not able to track meeting responses in Outlook 2007. After some lengthy investigation, I think it is because I have a rule set up which automatically sends acceptance emails to the deleted items folder. The same rule lets declined notifications through to my inbox.
This is fine and prevents my inbox filling up with hundreds of unnecessary emails. This strategy was recommended here (best practices indeed!):
Outlook 2007 Best Practices: Set up Outlook to work for you - Outlook
This document says: You can see who has accepted by checking the tracking tab inside the meeting window.

In my case this is wrong. When I try to see who's accepted, it always shows 'none' (even if the person invited has accepted).
When I turn off the rule, everything seems to work normally again. This leads to the conclusion that meeting notifications have to land into the inbox in order for the tracking status to work. Is this correct? Or is there a way to send all acceptances straight to the deleted items and still find out who's coming to your meeting?f the answer is 'no', then surely sending all responses to meetings that don't have content straight to deleted items is NOT a best practice?
Comments most welcome!
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
They do need to be in the inbox to be processed but there should be an option to move processed responses to the deleted folder.

This is the option in 2010 and up - if you can't find it in 2007, I'll boot a VM and get the location - it might be tools, options, mail, tracking.

2013-responses.png
 

C Tate

Member
Outlook version
Outlook 2007
Email Account
IMAP
Thanks. I've found the option you mentioned so no need to look it up for me. But I'm still not sure I understand.

The rule seems to prevent replies ever reaching my inbox. Does this mean I should delete the rule if, as you say, they must be 'processed' in the inbox?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
you can try it with the rule enabled - they might process, if not, you need to remove the rule and let the inbox process them.
 
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