.ost file problem

[Abdulelah Suleiman Dahoud]

Hi friends I hope all you fine and well

I have a problem that I tried to solve but I could not I hope some one to help
I set up an new account instead old one that had a missed password that I deleted the new one has an extension data fil .ost whenever I tray to make a password for the new account that created a dialogue box appears asks me to compress the data file I do but nothing changed I need to know what should I do to solve such problem

with regards

 

[Diane Poremsky]

ost means the account is configured as an imap or exchange account - you can't password protect these data files. Only pst files can be password protected and only pop3 accounts use a pst (plus you can use a stand-alone pst).

By default, outlook's autodiscover will create an imap account if it is supported by your server.

 

[Abdulelah Suleiman Dahoud]

ok thanks mrs. Diane for your responce but now i need to make a password on that account because the pearson that has this a ccount asked me to secure its account can i find a way to convert .ost file to .pst than put a password on the a ccount
or delete .ost and replace it with .pst with re creating again the same account

thanks

 

[Diane Poremsky]

If you need to password it, you need to delete the account and manually add it back as a POP3 account. Personally, rather than using a password on a pst, i would use one on the computer and lock it when i walked away. If others need to use the computer, they should have their own windows logon.

 

[Abdulelah Suleiman Dahoud]

so. but mrs. Diane the account htat i established is an exchange account what i mean that it is on a private server not on yahoo , gmail or others like them if my thinking is wrong would you please give thr procedures step by step of deletion and conversion i mean that you write them into elements to follow them

thanks with regards