Our company recently upgraded from Office 2007 to Office 2016 and my boss is having issues with his Outlook categories for contacts. Apparently in the older version, he could add categories directly to the contact and they were separate from his 'Categorize' list. When looking at the contacts, I can see there are a bunch of categories that aren't in his Categorize list (he only has 10 active ones) and they are now all white, so he was able to do this separately at one time. Anyway, my question is can this be done with Outlook 2016? He really likes his stuff segmented off and if there is some sort of work-around, that would be great - my searches have come up with nothing, though.