Miguel Cardigos
Member
- Outlook version
- Outlook 2013 64 bit
- Email Account
- POP3
Hi, this is my problem:
Some of my customers (not all) complain that they only receive a winmail.dat file instead of the attachment. I understand that its because Outlook is sending the files as 'rich text' but I can't seem to fix it.
Heres what I've tried so far
File > options > mail > message format > convert to plain text format. - It still sends as winmail.dat
Contacts >'click on individual contact' > double click on email address > more options > outlook properties >'changed 'let Outlook decide' to 'send plain text only'
Some of my customers (not all) complain that they only receive a winmail.dat file instead of the attachment. I understand that its because Outlook is sending the files as 'rich text' but I can't seem to fix it.
Heres what I've tried so far
File > options > mail > message format > convert to plain text format. - It still sends as winmail.dat
Contacts >'click on individual contact' > double click on email address > more options > outlook properties >'changed 'let Outlook decide' to 'send plain text only'