Is a sub folder under contacts necessary to be able to name an Address Book?

DrMopp

New Member
Outlook version
Outlook 2010 64 bit
Email Account
Office 365 Exchange
Posted this some time ago but received no responses:-

I have two accounts in my Outlook profile, and both have a 'Contacts' folder. They are easily distinguishable in Outlook itself (desktop version) were the email address is appended to the folder name,, but when using an external app (Ring Central to be exact) the name of the Address Book is used , which of course is 'Contacts' in both cases. I have tried to rename the Contacts' Address Book (not the folder) in the folder properties but the change does not 'stick' and it reverts to 'Contacts'. Is it simply not possible to do this and do I need to create a subfolder within 'Contacts' to which I can give a distinct address book name?
 
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