Duplicate items in contact custome form

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erezp

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
Hi,

There is a great feature in outlook contact folder. When you try to copy similar contact in to the contacts folder, a "Duplicate contact detected" windows will popup and ask you to choose to keep it or change. I created a custom contact form with a default contact template. This feature does not apply to this contact form. The "duplicate contact detected" windows does not popup when I try copy a similar contact to the contact folder. In the beginning I thought i created a "bad" form. But it happened even if i created a custom contact form base on the contact default without any modifications. I know KB299349 about removing duplicate contact but I am after getting the "Duplicate contact detected window" to popup even if this a custom contact form. Any ideas?

Thanks

Erez
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
That process only works with the default form, not custom forms.




The method in the KB only works if you import - if they are created at different times, you need to delete each one yourself or use a duplicate remove tool. (Some of the tools listed there are free and work with other folder types too.)
 
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