Outlook 2013 Duplicate Recipients

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The Man Stan

Member
Outlook version
Outlook 2013 64 bit
Email Account
IMAP
Hello,

I’m using Windows 7 and Office 2013 on both my laptop and desktop…In Outlook 2013 (using outlook.com account IMAP) when I move a e-mail from my inbox or sent folders to one of my personal folders or the deleted folder the recipients are duplicated…This only happens on the machine that I use to move the e-mail…If I check the mail on the other machine everything looks normal.
 

dario.sala

Member
Outlook version
Outlook 2013 32 bit
Email Account
Outlook.com (as MS Exchange)
same issue.

using outlook 2013 with hotmail.com, when moving mail from inbox to any personal folder, all recipients are duplicated.

No problem using web client.

any hints ?

thank you in advance.

D.
 

dario.sala

Member
Outlook version
Outlook 2013 32 bit
Email Account
Outlook.com (as MS Exchange)
update:

it seems only an outlook 2013 issue, since using outlook 2007 with same hotmail account, mails in personal folder have no duplicated recipient.

mystery...
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
That's not surprising, since Outlook 2007 uses a different protocol, outlook 2013 uses activesync. I'll try to repro it again (could not before).
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
No, I use Acrobt X Pro. Is that the only addin you have? It shouldn't affect this - antispam or something that actually touched the mail would be more likely.
 

The Man Stan

Member
Outlook version
Outlook 2013 64 bit
Email Account
IMAP
No but I have been dealing with issue for quite some time...I'm just trying process of elimination…I use AVG Free Edition 2013 but I disabled the outlook add in.
 

dario.sala

Member
Outlook version
Outlook 2013 32 bit
Email Account
Outlook.com (as MS Exchange)
No, I use Acrobt X Pro. Is that the only addin you have? It shouldn't affect this - antispam or something that actually touched the mail would be more likely.

No Acrobat.

I use only ESET Nod32 Antivirus
 
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