Problem setting up exchange account

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micfly

Member
Outlook version
Outlook 2007
Email Account
POP3
I'm having trouble setting up a Microsoft Exchange client on my home computer (yes, my work email). The problem is there is no option for a domain. Stepping through the prompts to setup a new email account, I enter name, email address, password, select manually configure, then next, select Microsoft Exchange, then next. Here I can enter the exchange server and user name but no option for the domain.

I set this up on my iPad with no problem. It asks for email address, server, domain and username. Trying to follow the same principle with Outlook but can't seem to get it. I tried combining the domain/username in the user name field but that did not work. What am I doing wrong? Thank you.

Outlook 2007

Windows 7 home prem. 64-bit




 

Cathy Rhone

Senior Member
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server 2010
Is Outlook Anywhere (RPC over HTTP) enabled on the server or are you trying to set it up using native Exchange configuration? (In most cases, native exchange requires a VPN).

If Outlook Anywhere is enabled, enter your name, address, and password and let outlook go looking for it. Otherwise, all you need is your name and the server name as it's in DNS. This is usually netbois_servername.domain.com format. You can't set it up using servername and name with a domain unless you are using VPN. At most, you'll need to use domain\alias format to log into the accounts.

The ipad is configured differently because it uses ActiveSync, not a mail protocol.
 
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