Outlook 2010 Professional Plus

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Deane K.

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
I upgraded from Outlook 2003 to Outlook 2010 Professional Plus. And in the upgrade I now have 2 pst backup files. When I click on Backup, it shows Personal Folders(1).pst and another Personal Folders(1) backup.pst. How do I delete one of these ?




Second issue- in 2003, I had 2 exact same profiles and the upgrade brought the 2 profiles along. If I backup the current data to a flash drive and create a new profile, can I import the data from the old profile ? If not what should I do ?




Thank you.
 

larry

Senior Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
without knowing the size and dates of the two 2 pst files, it's hard to say if you show delete one. Get the path of the files from the backup dialog, open the folder then select and delete a pst.

You should make a backup, but shouldn't need it when you create a new profile. Go to control panel, Mail and delete the profiles then add a new one, pointing it to the old pst file.

How to Create a New Profile - Slipstick Systems
 

Deane K.

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Thank you, Larry- went to How to Create a New Profile and Diane's video walked me thru the problem- great advice.
 
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