Hover display of DL shows original owner, not current

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Courtney

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
I can't find any information on my issue related to Corporate Distribution Lists on the Exchange 2010 server. In OL2010, when you create a new message and enter the DL and do a check name, you can hover over the DL to see the owner info. If the owner has changed, you see it correctly if you open it from the address book, but if you hover over it, it shows the original owner (even if they've been gone from the company for years. We created new OL profiles and it still shows the original owner. I can't see it in Powershell using get-DistributionGroup | fl. I only see the current owner (ManagedBy). Any ideas?

Thank you!!

Courtney
 

Courtney

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Yes Diane, the ExchangeOAB has been updated once a day everyday. I've verified by looking at the files directly \\servername\exchangeoab. As far as Outlook is concerned, I've verified the local OAB files in (C:\Users\username\AppData\Local\Microsoft\Outlook\Offline Address Books\7aa0f1c3-c773-45f3-8742-98075917ce09) are also updated with the current date. Sometimes the original owner still works for the company, sometimes they don't, but when you hover over the DL, it should still show the current owner (ManagedBy).

Any ideas of where to look? Thank you!
 
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