How to remove the (1) from an email profile?

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Kerry

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Very pleased to have found this forum! Thanks to everyone as I know one of you will solve my issue. In trying to rectify a problem, my ISP advised me today to delete my default email profile and create a new one. I did this (with their guidance) but with some hesitation. I now have two email profiles of the same name - the original one that is idle but remains visible with all its folders. Very annoying. And the new one that has a (1) at the end of the email address. I have moved all the folders across to the new email profile and it is functional. But...how do I remove the (1) at the end of this email profile? And can I delete the original (and now inactive) email profile permanently, so I don't have to keep looking at it!

Thanks! Kerry
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It sounds like you deleted the account, not the profile. Assuming the mail is delivered to the new data file, you have just one account, and you also moved calendar, contacts, tasks, and notes to it.

Go to File, Account settings.

Select the account and note the pst name down by the Change folder button.

Click Data Files

Verify the new folder is set as default.

Select the old one then Remove.

To Rename it, select it and click Settings. Change the name as desired.
 

Kerry

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Diane - thank you so much. Your remedy worked a treat! Grateful for your guidance. Kerry
 
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