Outlook 2010 Activities search finds nothing

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FTL

Member
Outlook version
Outlook 2010 64 bit
Email Account
IMAP
Hi all.

I have an Outlook 2010 machine with 1 IMAP account on.

It also has the default Outlook profile created which doesnt get used and also an older pst file opened thats just for historical purposes.

My problem is that my Activities shows no email.

For example

If i type in a Find Contact name and open it, click activities the only enmail it finds is one thats in the Drafts folder of the "Default Outlook" profile thats not used.

Even though in the Inbox + Sent Items i have about 50+ emails from said contact.

The contacts were imported from a backed up pst file out of Outlook 2003.

Also our small office runs on a workgroup and we share contact lists through software called OfficeCalendar.

So

"Contacts" exists of the imported contacts from 2003

"Main Contacts" is a list synched off other office PC through OfficeCalendar (Its called "Contacts" on that PC)

Can anybody suggest anything please?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange

FTL

Member
Outlook version
Outlook 2010 64 bit
Email Account
IMAP
Activities is mostly broken - they only work in the pst file the contact is stored in, so they won't find anything in the imap folders.

Outlook 2010 & Contact Activities - Slipstick Systems

You'll need to use an instant search query - I have a macro that uses the contact to create the query.

Use Instant search to find messages from a contact - Slipstick Systems

Is this the case with 2007 aswell Diane?

Can any version of Outlooks activities scan IMAP folders?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Unless they broke it with an update (and I don't think they did) it works as it always did in Outlook 2007. Activities should work on imap accounts but you'll need to add the folders to the search list.

On the Contacts folder, right click and choose Properties, then Activities tab. Add the imap pst by selecting the top of the imap mailbox and the all subfolder checkbox. When you search, you'll need to do the imap folders separately since they are in a different store.
 

FTL

Member
Outlook version
Outlook 2010 64 bit
Email Account
IMAP
Unless they broke it with an update (and I don't think they did) it works as it always did in Outlook 2007. Activities should work on imap accounts but you'll need to add the folders to the search list.

On the Contacts folder, right click and choose Properties, then Activities tab. Add the imap pst by selecting the top of the imap mailbox and the all subfolder checkbox. When you search, you'll need to do the imap folders separately since they are in a different store.

You Diane are a dime a million

Thankyou!!!
 
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