Problem Transferring Subset of Outlook 2013 Contacts to iPad/iPhone

Not open for further replies.


New Member
Outlook version
Outlook 2013 64 bit
Email Account
I apologize if I am just not able to find the answer in the archives. I have searched here and via Google/the web and cannot find a good answer to my specific problem. If it is out there and I have missed it, please just point me to the links and apologies in advance.

PC details:
Windows 7 64 bit with latest updates
Outlook 2013 with latest updates
iTunes for Windows with latest updates

Ipad Air details:
Latest version of iOS
Just using standard iOS mail program
Sync accomplished via USB cable - I do_not use iCloud or WiFi to sync

The issue is that I am running Outlook 2013 on a windows 7 64 bit PC and want to transfer/sync just a small subset of my huge contact list in Outlook 2013. I have created a contact "group" named "Personal" that consists of the small group of contacts I want to send to the Ipad. I can see this group listed in my list of contacts within Outlook 2013.

The way I sync/transfer contacts is via the latest version of iTunes and the USB cable (no wifi, no iCloud). When I connect the iPad to my PC and open iTunes I go to the Info tab and see the "Sync Contacts With" and choose Outlook. I do_not choose "all" but choose "selected groups". There are two other choices listed but not my "Personal" group that I created. I thought it might just need some time to refresh to learn of/find the group but even after days my "Personal" group do not show up on the list. The two choices are just long strings of letters, numbers and dashes. I have tried syncing this groups individually. Syncing one didn't result in any new contacts showing up on the iPad. Syncing the other one resulted in ALL of my contacts appearing on my iPad.

Did I do something wrong in the creation of the group that prevents it from showing up in the iTunes info/sync page? I created my contact group by going into the contact list and then choosing "new contact group" from the ribbon. A new window opened and then I clicked on the "add members" and then indicated to get them from the Outlook contacts. Another window opened with a blank list area and I clicked on the "name only" which produced my full list of contacts. I ctrl+clicked on the names, added them by clicking "members", then OK, then put a name in the field to name the group, then saved and closed.

When I look within Outlook at my "Personal" contact group that I created, it appears that it only lists columns for name and the email address fields versus the full set of information like physical address, phone number, etc. Is there a way to include the expanded data items?

Any tips or advice where to start solving this would be most appreciated.

Thanks in advance.
That creates a distribution list - what you want to do is to move or copy the contacts to a new contacts folder and sync only that folder. Right click on contacts folder, choose New Folder. I recommend moving, not copying, contacts to it so you don't end up with duplicates.
Thanks, Diane. Your explanation was the missing information that I needed to understand that when I was using the "create new contact group" icon it was just to create a distribution list. Odd wording. I appreciate your help.
If you have MS Outlook on your PC all you have to do is sync your exchange mail. All contacts that are on your Exchange account should sync to the contacts in Outlook. From there you can export to which ever format suits you.
He has pop3 email, not exchange, and is limited to using itunes or icloud with it. :(
If you have MS Outlook on your PC all you have to do is sync your exchange mail. All contacts that are on your Exchange account should sync to the contacts in Outlook. From there you can export to which ever format suits you.
To have a try.;)
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
Victor_50 Problem - Google Workspace will stop "unsafe" access to Outlook end 2024 Using Outlook 3
Geldner Problem submitting SPAM using Outlook VBA Form Outlook VBA and Custom Forms 2
A Online Mode to Cached Exchange Mode problem Using Outlook 2
S Problem Accessing .MSG Property 'ImageNaturalHeight' Tag '0x80010003' Outlook VBA and Custom Forms 1
T Problem when requesting to view an email in a browser Using Outlook 0
R Outlook 2021 Having problem setting up outlook 2021 with windows 11. I have 3 gmail accounts and I want the 3 gmail, emails to merge into the same outlook input. Using accounts in Outlook 0
e_a_g_l_e_p_i Is anyone else having problem conneccting to gmail? Using Outlook 27
P Outlook calendar and contacts sync problem-outlook disconnects Using accounts in Outlook 2
S Archiving and Likely Modified Date Problem Using Outlook 3
R Problem moving file “Email folders.pst” to new PC Using Outlook 5
S Problem Checking the available stores in my Inbox (Outlook VBA) Outlook VBA and Custom Forms 0
Witzker GetAssignedView Problem Outlook VBA and Custom Forms 2
M Outlook 2010 Problem with OutLook 2010 32 bit, after Windows Auto Update Using Outlook 3
Marc2019 Outlook 2016 Font Problem Using Outlook 5
X I have met my waterloo trying to resolve embedded graphics problem with outlook 2007 and now 2016 Using Outlook 1
D Problem with custom form including _DocSiteControl1 Outlook VBA and Custom Forms 0
S Outlook 2007 Calendar instant search problem. Windows 7 Using Outlook 4
S Outlook 2007 Calendar instant search problem. Windows 7 Using Outlook 0
D Sort Problem with Sent Folders Using Outlook 1
S Conditional formatting problem with "is not empty" and categories Using Outlook 2
Mark Foley The upload of "Calendar" failed. There was a problem with the request. Using Outlook 6
avant-guvnor Import csv problem Using Outlook 7
katehawkins Outlook 2013 Ost to pst conversion problem Using Outlook 1
AbbieWhite The problem with a fairly large file. Using Outlook 3
I Outlook 2013 Send problem - 'Not Responding' forever Using accounts in Outlook 10
EmelineGueguen Help to understand the problem of work Using Outlook 1
W Outlook 2016 search problem persists after applying all known solutions Using Outlook 12
S problem with convert Using Outlook 1
S SendFromAccount - Problem trying to test existing value in open email Outlook VBA and Custom Forms 2
DruinaBiscardi unexpected problem in outlook Using Outlook 1
V Outlook 2003 problem with Windows 10 Creators Update 1709 Using Outlook 0
G Windows Update Causes BCM Database Access Problem? BCM (Business Contact Manager) 4
Grimev66 problem with conversion ost to pst Using Outlook 2
R Problem with searching public folders Exchange 2013/16 Exchange Server Administration 2
J Problem with Outlook 2016 new mail tray icon alert (envelope in the systems tray) Using accounts in Outlook 0
S Problem running Command button code Outlook VBA and Custom Forms 2
A .ost file problem Using Outlook 4
PetraTech Odd Folder View Problem Using Outlook 3
V iCloud problem Using Outlook 9
D Reply Problem with account Using accounts in Outlook 0
MattC Problem with Outlook 2007 & iCloud / duplicate tasks Using Outlook 1
V Problem moving folders Using Outlook 4
C Problem tracking meeting responses Using Outlook 3
Mark Foley Problem subscribing to shared calendar Using Outlook 1
K Problem with FreeBusy (before 1pm only) Outlook VBA and Custom Forms 7
skylark53 Advanced recurrence problem Using Outlook 2
E RSS export as OPML problem Using Outlook 4
D outlook 2013 contact list problem Using Outlook 0
T Problem with .Recipients.Add("alias") Outlook VBA and Custom Forms 3

Similar threads