Can't delete IMAP folder

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zylstra

New Member
Outlook version
Outlook 2016 64 bit
Email Account
IMAP
I have two IMAP folders that I can't delete: spam and Archive. The option, accessible via right-click, is greyed out in Outlook. I am not subscribed to them. I don't see them on the server in Roundcube's list of folders on the mail tab, but they do appear in the Settings -> Folders list. I tried to delete them from here, but after reloading the page they reappear. My Outlook has only the standard Add-ins, CompanionLink, and GpgOL.
 

Steve Tomalin

Member
Outlook version
Outlook 2016 32 bit
Email Account
Outlook.com (as MS Exchange)
If you are using Outlook.com as the IMAP mail server, or a similar service, I would suggest that these two folders are part of the server's functionality and are therefore protected from deletion.

I may stand to be corrected, but that would be my guess.

Kind regards,

Steve
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
spam and Archive
A folder named "Spam" is added by either the server or a 3rd party security addin (AVG, Norton, etc). Outlook calls it's default spam folder 'junk email'.

Archive could be an Outlook folder, if you used Outlook.com or Office365. The new Archive feature in Outlook 2016 also works in other accounts, but the archive folder can be deleted from those accounts.
 
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