Denis Repke
New Member
- Outlook version
- Outlook 2016 32 bit
- Email Account
- Office 365 Exchange
My outlook.com account connects to my Spectrum (formerly Time-Warner) email account using IMAP. Over the past few weeks, it no longer returns the most recent email messages from my Spectrum account. It does not return any messages after October 10. It used to work fine. I removed the Spectrum connection and re-added it with the same result.
I primarily use Outlook 2016 (through Office 365 Home) with my outlook.com account. Obviously, it returns the same messages that outlook.com returns, missing all messages after October 10. However, if I add my Spectrum email account directly to Outlook 2016 as an IMAP connection, it returns ALL of my Spectrum email messages up to, and including, the most current ones.
How can the Outlook 2016 IMAP connection to my Spectrum email account return all of my Spectrum messages while the outlook.com IMAP connection to this same account only returns the messages through October 10? Both IMAP connections are set up as close as possible to each other (although the selection choices are not quite the same in the two different IMAP settings). I have used outlook.com for years without any issue -- until recently.
This issue has been driving me nuts for weeks. Any help in resolving it would be greatly appreciated. Thank you.
I primarily use Outlook 2016 (through Office 365 Home) with my outlook.com account. Obviously, it returns the same messages that outlook.com returns, missing all messages after October 10. However, if I add my Spectrum email account directly to Outlook 2016 as an IMAP connection, it returns ALL of my Spectrum email messages up to, and including, the most current ones.
How can the Outlook 2016 IMAP connection to my Spectrum email account return all of my Spectrum messages while the outlook.com IMAP connection to this same account only returns the messages through October 10? Both IMAP connections are set up as close as possible to each other (although the selection choices are not quite the same in the two different IMAP settings). I have used outlook.com for years without any issue -- until recently.
This issue has been driving me nuts for weeks. Any help in resolving it would be greatly appreciated. Thank you.