rules not working

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alen9788

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Outlook version
Outlook 2016 64 bit
Email Account
IMAP
After manually clicked to run the rule immediately, nothing happened as expected.
When the new mails arrives, still the rule was not working either.
 
Rule: the sender's mail contains some characters such as @abc.com to move to some folder.
Yes, the account is configured with the IMAP rather than the POP3.
 
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