Rules Run a Script on an Incoming Email OK and then the Email reverts

Aussie

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server 2010
Hi all. I am looking for an idea/direction on how to correct a bug in my Outlook rule operation. The rule operation is intermittent … but usually fails nowadays. The rule has been running reliably for years.

I run a rule after messages arrive, that checks the subject, and if it matches, the rule 1) sets the email to high importance and 2) then runs a script to set a reminder for tomorrow. When the email arrives, watching the inbox, I see the reminder “bell” appear on the email in the inbox, and then a few seconds after the rule completes the reminder clears and the importance set to high.

So ... I added a “MsgBox "A new bill has arrived!"” to the bottom of the script (as a debug break-point) and the script does indeed run and set the reminder (as seen in the inbox). As soon as I acknowledge the “Hello World” MsgBox, the reminder on the email clears.

Monitoring the email as it arrives (see the attached picture) shows 1) the break-point, 2) the reminder correctly set (top email), and 3) the reminder cleared (on the previously delivered second and third emails) with the importance marked.

I am looking for a suggestion(s) as to 1) what is causing this or 2) what a good debug path might be (given the background below).

Background

I am running Windows 10, Office 365 with all updates applied. Outlook is running in cached mode.
I have run “outlook.exe /cleanrules”.
I am running a single newly written rule to test (no other rules are present).
A “Hello World” macro runs … so macros are authorized to run.
The rules were running a week ago, and then started to fail.

Using a debug test point shows that the rule and the script runs, but the reminder is “overwritten” or “reset”.

Here is the script … I do write simple scripts, but I am far from a script jockey.

Sub PendingPaid(Item As Outlook.MailItem)
'
' This macro is run as a script from an Outlook Rule.
' When a message arrives, the rule activates the script.
' The script will set a category and reminder
'
Item.Categories = "Bill"
' Item.Subject = Item.Subject & " - Pending - PAID - yy??"
Item.Subject = Item.Subject & " " & Chr(150) & " Pending " & Chr(150) & " PAID " & Chr(150) & " 201??"
Item.ReminderSet = True
Item.FlagDueBy = Date + 1 & Space(1) & "8:45 AM" ' Remind 1 day from now.
Item.ReminderTime = Date + 1 & Space(1) & "8:45 AM" ' Remind 1 day from now.
Item.Save
'
' Test debug break-point
MsgBox "Hello world!"
'
End Sub

Outlook_2010_Set Reminder_Message_Scripts_201027.PNG
 
Similar threads
Thread starter Title Forum Replies Date
oliv- How to Run a Script IN AN ADDIN with Outlook's Rules and Alerts Outlook VBA and Custom Forms 2
Xueying run a script in rules, first time succeed, failed afterwards Outlook VBA and Custom Forms 3
P Vba script including macro appears in rules but wont run Outlook VBA and Custom Forms 6
J Outlook 2007 Rules & VBA: How to run a script on a report message (ReportItem) Using Outlook 14
L Run A Script not listed in rules wizard Outlook VBA and Custom Forms 12
A Apply Selected Emails to outlook rules and Run Rules Using Outlook 5
O Having rules run on old mails noved to inbox Outlook VBA and Custom Forms 8
J Run Rules Now Using Outlook 1
H 2013 Rules do not run automaticlly on SENT mail Using Outlook 3
M Run rules after mail is 24 hours old Using Outlook 1
T Rules to run manually and NOT automatically ? Using Outlook 0
K Run rules Outlook VBA and Custom Forms 1
K Macro to Run Rules Outlook VBA and Custom Forms 5
R rules not working - done troubleshooting Using Outlook 0
P Outlook 2013 All imported Mail Rules in error when imported into new profile Using Outlook 5
Wayne Outlook locks up when opening "Manage Rules & Alerts" Using Outlook 7
T "Words In Recipient's Address" Rule Causes Outlook To Stop Processing Rules Using Outlook 3
Retired Geek Junk Folder Clean Up Rules Exchange Server Administration 1
B Setting rules Using Outlook 1
A rules not working Using Outlook 2
M Rules and autoreply Using Outlook 1
N Outlook rules don't create a copy for bcc'ed emails Using Outlook 3
O How to recover rules after switch from POP3 to IMAP Using Outlook 2
N Focussed Inbox Rules Failing Using Outlook 5
N Copies of emails from rules have wrong from: account Using Outlook 0
L Office 365 cloud based rules Using Outlook 1
K Outlook Rules: Move a Copy Using Outlook 4
CWM030 Rules disappearing in OL 2016? ( Yes, I searched before posting) Using Outlook 7
R When rules lose track of "specified folder" Using Outlook 6
I Outlook 2013 Rules - (client only) Using Outlook.com accounts in Outlook 1
B When I add more search strings to RULES, it is not processing them Using Outlook 3
A rules (flags) not working Using Outlook 7
K Lost Rules. Assistant accesses my mailbox. Disappeared Using Outlook 0
soadfan Outlook rules look up display name only Using Outlook 4
S Send email via SMTP - use transport rules to add to senders inbox (then rule to move to sent items Exchange Server Administration 1
Justo Horrillo Issue with rules in Outlook 2010 Using Outlook 4
J Outlook Rules - Changing auto-submit address in multiple rules, according to rule name Outlook VBA and Custom Forms 0
R When rules are working but invisible and unmanageable Using Outlook 2
P Transport Agent or Rules/Connectors Exchange Server Administration 1
A Rules - how to determine if all conditions in rule are true or false Outlook VBA and Custom Forms 5
EaglePI Outlook 2010 need help with rules Using Outlook 0
O Rules and Alerts for New Messages BEFORE sending Using Outlook 2
D Outlook Rules Using Outlook 1
Diane Poremsky Autoaccept a Meeting Request using Rules New Slipstick.com Articles 2
K adding more rules to 'different domains check' macro Outlook VBA and Custom Forms 2
Gunny NFOhiway Outlook PST file and Rules Using Outlook 1
M Outlook 2016 Rules Not Working Automatically Using Outlook 5
Diane Poremsky Rules & Alerts Dialog Won't Open New Slipstick.com Articles 1
soadfan Enable all rules from toolbar button? Outlook VBA and Custom Forms 3
P Log of Rules that ran Outlook VBA and Custom Forms 3

Similar threads

Top