Inbox shows old email

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I recently started having this issue and I'm not sure why. I have not made any changes to anything. I have Outlook 2007 on my laptop. I set up Outlook on my Galaxy S10E to have my emails handy on my phone. This is a work email and only work emails are received.

This is what is happening. I receive an email from 9:30am Subject JohnDoe - Preview of the email says: Hello I'm reviewing customer file...

I open it, I read it, I may respond, or I may respond later on my laptop.

The next day, sends another email 10:30am Subject JohnDoe - Preview of email - Hi I received the documents...

When I open that email, the body of the email is what I received yesterday. The date says "yesterday" but it's the exact email she sent me the day before.

The email preview "Hi I received the documents" is nowhere to be found.

If anyone can help, I'd greatly appreciate it.

Thank you.
I can't say i understand what is going on, but I would start by accessing the webmail version of the account and try to get clues there.

Also if the error is happening consistently, then it would be easier to troubleshoot.
Try to link the error to one device or the other. I would take the phone out of the equation by turning it off or disabling the account, then have someone send some test emails just to the computer. Then do the same just to the phone, with the computer off.
Thank you @Vincenzo. Everything is fine when I open it on the laptop. I uninstalled the Outlook app on my phone and reinstalled it. It seems it started happening after an update on my Samsung. I will give it time and check emails on my phone to see if the uninstall worked.

Thanks for your help.
You may remove any filters applied for the views.

To do so, highlight the Outlook data file associated with the specific account:

Go to View menu -> click View settings -> click Filter and Clear All.

However if there are no filters applied then you may reset the view for the specific email account and check if it helps.

Click to select the Inbox folder and then click on the View tab and click the option Reset View.

Hope this helps you.
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