BCM Data Disappeared

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G

Greg

Not sure what happened, but all of my BCM data is gone. BCM contacts, notes,

etc. and I can't find it. I backed up the BCM contacts, but when I try to

open it, Outlook does not recognize the file type. It's as though BCM does

not exist on my Outlook. I tried to use the function "Enable BCM for Outlook"

but the computer says it is already enabled. Can anyone help?

Thanks, Greg
 
On Jul 1, 3:54 pm, Greg <g...@optonline.net> wrote:
> Not sure what happened, but all of my BCM data is gone. BCM contacts, notes,
> etc. and I can't find it. I backed up the BCM contacts, but when I try to
> open it, Outlook does not recognize the file type. It's as though BCM does
> not exist on my Outlook. I tried to use the function "Enable BCM for Outlook"
> but the computer says it is already enabled. Can anyone help?
> > Thanks, Greg


My first guess is that BCM was disabled for the Outlook Mail Profile

you are using.

Try creating a new mail profile and then have Outlook use it. You

should see the BCM 1st use wizard when Outlook starts, and you can

select your old database.
 
I did that as my back-up plan, i.e. use a 2nd profile and open the saved BCM

database. What actually "turned on the BCM switch" was going into the Control

Panel, Mail, Data Files, and Adding a BCM Database. I sort of tripped over

it, but at least it's working again. Thanks for your reply.

Thanks, Greg

"Luther Blissett" wrote:


> On Jul 1, 3:54 pm, Greg <g...@optonline.net> wrote:
> > Not sure what happened, but all of my BCM data is gone. BCM contacts, notes,
> > etc. and I can't find it. I backed up the BCM contacts, but when I try to
> > open it, Outlook does not recognize the file type. It's as though BCM does
> > not exist on my Outlook. I tried to use the function "Enable BCM for Outlook"
> > but the computer says it is already enabled. Can anyone help?
> > > > Thanks, Greg


> My first guess is that BCM was disabled for the Outlook Mail Profile
> you are using.

> Try creating a new mail profile and then have Outlook use it. You
> should see the BCM 1st use wizard when Outlook starts, and you can
> select your old database.
>
 
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