One Click business contact record creation - From an E Mail?

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R

RC

I purchased Outlook 07 with BCM, looking to have everything integrated and

wanting to dump ACT!!

BCM seems a bit disperse to me, but what surprised me was what I think is a

MAJOR DESIGN FLAW.

BCM has lots of useless little stuff, and is missing a crucial element. They

built a house full of stuff inside and forgot to put a DOOR!!!!. You have to

get in through the window!!!!

There is a reason BCM is part of Outlook, and its because one of your main

contact points with Business Contacts is E Mail. So you would think you could

create a Business Contact from an E Mail - And you would be mistaken!!!!!!!

you cant!!!!!!

You have to create a Contact, Go to your contact screen, search for the

contact you just created and move it to your business contacts folder!!!!. I

lost count of how many clicks that takes.

I guess this is fine if you get one lead a week, but if you want to use this

to manage business contacts and manage your sales, forget it!!! Might as well

go back to paper files!!!!

I don't know who the product manager is for this product, but you should

call him back from vacations and ask him to take some stronger coffee in the

morning. Come on guys!!! This is BASIC Stuff? No sales guys in Microsoft to

talk to? Or does everyone in Microsoft just take orders? Maybe they just use

ACT!

I have more if anyone is interested.
 
There is a way to do this (though it is not obvious without reading the

manual).

Open the e-mail, select E-MAIL AUTO LINK, check the box then select OK. This

creates a BUSINESS CONTACT record within Business Contact Manager. Now, from

within the e-mail, double click on the e-mail address in the FROM line and it

will automatically open the BUSINESS CONTACT. Now, just tidy up the record.

Jay Garland :)

"RC" wrote:


> I purchased Outlook 07 with BCM, looking to have everything integrated and
> wanting to dump ACT!!

> BCM seems a bit disperse to me, but what surprised me was what I think is a
> MAJOR DESIGN FLAW.

> BCM has lots of useless little stuff, and is missing a crucial element. They
> built a house full of stuff inside and forgot to put a DOOR!!!!. You have to
> get in through the window!!!!

> There is a reason BCM is part of Outlook, and its because one of your main
> contact points with Business Contacts is E Mail. So you would think you could
> create a Business Contact from an E Mail - And you would be mistaken!!!!!!!
> you cant!!!!!!

> You have to create a Contact, Go to your contact screen, search for the
> contact you just created and move it to your business contacts folder!!!!. I
> lost count of how many clicks that takes.

> I guess this is fine if you get one lead a week, but if you want to use this
> to manage business contacts and manage your sales, forget it!!! Might as well
> go back to paper files!!!!

> I don't know who the product manager is for this product, but you should
> call him back from vacations and ask him to take some stronger coffee in the
> morning. Come on guys!!! This is BASIC Stuff? No sales guys in Microsoft to
> talk to? Or does everyone in Microsoft just take orders? Maybe they just use
> ACT!

> I have more if anyone is interested.
 
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