Outlook 2003 HLEP!!!!!

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rkylemyers

Hey guys! Really could use your help on this one. Okay I have a program that

reads emails for a Support box and creates Work Orders based on the Sender,

Subject of the email, and the message itself. Well I wanted to create a form

in Outlook 2003 that basically limited what they can send to this mailbox,

which would be tremendous in getting all necessary information from them as

well as make it easier for this program to understand what the user is trying

to say. Here in lies the problem. If I make a drop down with a value of

"DEPT" then the reader form also needs to show the "DEPT" box, which works

for Outlook, but never is ready by my email monitoring Program. Is there a

way that I can say for the user to fill out:

Dept: [this is the department

Type: [This is the problem type]

Subtype: [This is they problem subtype]

Category: [This is the problem category]

And take all that info and put it into a message box so that this email

monitoring program understands what I'm trying to say? I'm really going to

need your minds on this one. Anyone have any ideas?!?!

Thanks in advance all!

KYLE
 
No one has any idea if this is even possible? I really do need some help

guys! It is greatly appreciated.

KYLE
 
Are you asking how to take the data from the controls that the user fills in

and put that data in the body of the message? To do that, write code for the

form's Item_Send event handler to build a string, then use that string to

set the value of Item.Body. If you need a primer on form control and Outlook

property syntax, see http://www.outlookcode.com/article.aspx?ID=38.

Note that this scenario is feasible only if you can publish the message form

to the Organizational Forms library on the Exchange Server or to each user's

Personal Forms library.

Sue Mosher

"rkylemyers" <rkylemyers> wrote in message

news:8AB7615C-F1ED-47E3-8485-4E751024C5BD@microsoft.com...
> Hey guys! Really could use your help on this one. Okay I have a program
> that
> reads emails for a Support box and creates Work Orders based on the
> Sender,
> Subject of the email, and the message itself. Well I wanted to create a
> form
> in Outlook 2003 that basically limited what they can send to this mailbox,
> which would be tremendous in getting all necessary information from them
> as
> well as make it easier for this program to understand what the user is
> trying
> to say. Here in lies the problem. If I make a drop down with a value of
> "DEPT" then the reader form also needs to show the "DEPT" box, which works
> for Outlook, but never is ready by my email monitoring Program. Is there a
> way that I can say for the user to fill out:
> Dept: [this is the department
> Type: [This is the problem type]
> Subtype: [This is they problem subtype]
> Category: [This is the problem category]

> And take all that info and put it into a message box so that this email
> monitoring program understands what I'm trying to say? I'm really going to
> need your minds on this one. Anyone have any ideas?!?!

> Thanks in advance all!

> KYLE
 
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