Outlook 2003 email sending & receiving suddenly stopped working

BarryA

Member
Outlook version
Older version
Email Account
POP3
Sending/ receiving emails suddenly stopped working and now I get an error message every time I try to send or every time the program automatically tries to send/receive, error:Ox800cccOF

I am using a Toshiba Satellite Pro L100 laptop with XP Pro and Office 2003/ Outlook 2003.

I am still using this old system for a specific purpose, because I have numerous Office Contacts databases which I mailmerge to documents and will want to continue this for another year or so. At that point I will no longer need this and will move to using a modern computer with Windows 10 and an equally modern Office suit.

To attempt to resolve the emailing problem I have tried all of the following:

I have removed/ reset the email account settings, did a test in account settings which failed saying it “could not connect to the incoming server Pop3 – check settings and verify email address”.
My email account settings are correct and the same as I have always used for years before this problem occurred.
I am using Outlook.com email address and am using their web-based mail without any issues. This is still set to send emails to Outlook 2003 as it has always been.
Opening Outlook 2003 in safe mode still has the problem.
I have done a ping test and can access the Outlook.com servers OK.
I have also run the scan.pst Inbox Repair Tool several times which repaired a few emails, then compacted the .pst files to ensure there is enough available space in the .pst folder.
I have removed all deleted, sent, inbox emails in Outlook 2003 and in Outlook.com web-based account to remove any corrupt emails which might be blocking send/ receive.
I have disabled Avast antivirus and Ms Firewall temporarily to check if this could in any way be blocking emails, but it is not. I have both of these set to allow Outlook.com/ Outlook 2003 .
The error shows up in the Outlook Event Viewer, a copy report is attached.

I had not made any changes or additions to the laptop or any software programs prior to the problem occurrence.

I have not at this point tried to repair or re-install the Outlook 2003/ Office 2003 for fear of losing any of my files, settings or personal configurations. Also I would lose all of the many Windows updates and security patches installed over the years.

I am seeking help to resolve the emailing problem.

Many thanks in advance.



BarryA
 

Attachments

  • OPMLog 20.1.20.txt
    24.7 KB · Views: 81

BarryA

Member
Outlook version
Older version
Email Account
POP3
Continued )
Further to my thread above regarding "Email sending /receiving stopped working"
Further details of the error messages are as follows:

The error when trying to send/receive says:
> Task Receiving - Error Ox800cccOF - connection to the server was interrupted.

The error when testing in the account settings says:
> Find incoming mail server(POP3) - could not connect to the incoming mail server(POP3). The problem could be the server name or port, or your server may not support SSL
> send test email - unable to send test message, please verify the email address field.

I have checked that my account settings are correct for using Outlook.com mail client and are the same as I have been using successfully for years until now.

I hope this gives a little more information on the problem.

regards.........BarryA
 

Vincenzo

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
IMAP
I am surprised your Outlook.com account is set up as pop3. Mine are Exchange accounts.
I suggest adding an additional account for it to Outlook as a test, and choose Exchange Account. Or let it do the Automatic setup if your version does that.
 

BarryA

Member
Outlook version
Older version
Email Account
POP3
Thanks Vincenzo, but I don't think that really addresses my issue. I think Exchange is for group users or businesses who want to share information between them, I am a single user so POP3 or IMAP are appropriate. I want to download the emails to my computer so POP is my choice for that (IMAP leaves it on the server).
So still looking for a fix for my error problem - anyone!
 
Similar threads
Thread starter Title Forum Replies Date
glnz How set up new IMAP on Outlook-Office 365 and merge in pst from Outlook 2003 for same two email accounts? Using Outlook 5
X Outlook 2003 not sending all of the new email message Using Outlook 1
G Outlook 2003 I need to move email to folder based on subject, using wild card Using Outlook 0
R Menus in a new\old email not there in Outlook 2003 Using Outlook 2
C starting Outlook 2003 sp3 sets Junk Email setting to 'No automatic filtering' Using Outlook 3
O Can't create new email or access email acounts Outlook 2003 Using Outlook 1
D Outlook 2003 Email POP3 a/c Using Outlook 1
S Email editor, Outlook 2003 Using Outlook 4
K Outlook 2003 Inbox Unread Email Displayed Fonts Using Outlook 2
L cannot send email from Internet Explorer in Outlook 2003 Using Outlook 12
M Windows 7 and outlook 2003 email. Using Outlook 2
R Can't see jpg signature in Outlook 2003 after email is sent Using Outlook 3
L I am getting error code OX800CCC78 when I try to send and email in Outlook 2003 Using Outlook 1
S Can't make Outlook 2003 default email in Windows 7 Using Outlook 3
C Outlook 2003 (or Exchange 2003): Automatically coptying someone on outbound email Using Outlook 2
G Outlook 2003 cannot set unique email signatures for multiple profiles and accounts. Using Outlook 1
R Outlook 2003: Insert, Item: Unable to insert an old email into a new email Using Outlook 2
H " Instead of Email Recipient Names in Outlook 2003 Using Outlook 5
P Outlook 2003 - Godaddy email cannot connect Using Outlook 2
K problems with sending & receiving email in Outlook 2003 Using Outlook 5
I Outlook 2003 shows html code when To: field is empty Using Outlook 7
H Outlook 2003 find by "has attachment" Using Outlook 1
P Import Categories from Outlook 2003 Using Outlook 8
V Outlook 2003 problem with Windows 10 Creators Update 1709 Using Outlook 0
M Outlook 2003 pictures - some visible, some not Using Outlook 0
S Outlook 2003 to Outlook 2013 pst file Using Outlook 5
O Memory Leak in Outlook 2003 Using Outlook 3
W Changing looks of emails in Outlook 2003 Using Outlook 0
O Outlook 2003 can't send, but settings seem OK Using Outlook 1
P URL Hyperlink not working correctly in Outlook 2003 Using Outlook 10
O Outlook 2003 can't open contacts. Using Outlook 2
O Promoting Outlook 2003 User Templates Using Outlook 1
O W-a-a-y too many PSTs (Outlook 2003) Using Outlook 0
J Outlook 2003-2010 PST Field Editor Using Outlook 1
P Outlook 2003 - Do I need a new profile? Using Outlook 2
E Want to Import Outlook 2003 pst files to later version Using Outlook 6
A error message outlook 2003 Using Outlook 1
B Seeking advice now Outlook 2003 is unsupported by Exchange Using Outlook 4
O Change Debit to Credit in Outlook 2003? Using Outlook 1
J problems downloading POP3 emails to Outlook 2003 Using Outlook 1
G Outlook 2003 VBA Won't Run In Outlook 2010 Outlook VBA and Custom Forms 4
P Outlook 2003 - possible to recreate corrupt account? Using Outlook 3
Calvyn Outlook 2003 cannot import .vcs subject Using Outlook 1
T Query about one aspect of migrating .pst files from Outlook 2003 to Outlook 2013 Using Outlook 5
C Outlook 2003 contacts Using Outlook 1
G Configuring Outlook 2003 for Gmail with both pop3 & imap4 accounts Using Outlook 1
M HELP--Extract Data from 2003 outlook transfer to excel spreadsheet Using Outlook 1
V Outlook 2003 editing problem Using Outlook 4
2 How to use outlook 2003 calendar in always offline mode Using Outlook 0
G outlook 2013 - Open In Outlook 2003 Using Outlook 1

Similar threads

Top