Dead computer-- desperately seeking address book

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Outlook version
Outlook 2010 32 bit
Email Account
My husband's laptop died. I have access to the hard drive via USB. He was using Outlook 2003 on his dead computer. Both computers run XP Home, Version 2002, SP3. The computer he is using now has OUtlook 2010. I have searched the USB hard drive for *.pst and have only found a 235 kb Archive.pst. I copied and pasted archive.pst into the folder that holds his OL2010 data file. The Archive showed up in his file list, but it's empty. Is that a version problem? Am I looking for the wrong extension? Any other ideas for restoring his address book. He's driving me a bit nutty! Thanks in advance for any assistance.

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It's not a version problem - outlook 2010 can open both the old ANSI format and the new Unicode format. That file is too small to be a real pst - the initial size is 256KB.

In Winxp, the default location for the pst file is C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Outlook - it's a hidden file/folder so you need to enable the option to show hidden files and folders in Windows Explorer if you try to browse to the folder. If replace username with his (old) windows username and paste the path into windows explorer, it should open right up to the correct location.

Oh, and because you are using it with a different computer, you need to give your account permission to the see the folders. Right click on the Documents and Settings on his drive and choose properties. Change permissions - and remove the read only flag. It'll take a bit of time for the permissions to propagate then you should be able to find the pst file.

See for other files you might want to move as well. (Steps 6 and 7)
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