Missing Drafts (Drafts - This Computer Only) Outlook.com

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M

Mize

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Outlook version
Outlook 2016 64 bit
Email Account
Exchange Server
Recently my Outlook 2013 started opening in a "Disconnected" status. I tried several online recommended resolutions with no success. Finally I dialed the number. You know, the one for Microsoft Technical Support. Level one couldn't help. Bumped to level 2. After many hours on the phone troubleshooting. MS decided to "refresh" my online Outlook.com account. Still no help. Finally, my Office 2013 programs were uninstalled & reinstalled. Suddenly a glimpse of hope. But no just a flicker. My files updated correctly then "disconnects" again. I noticed in the process, that my Outlook.com mail account folder, you know the one containing Drafts (This Computer Only) was empty, missing 22 documents that were in the folder when I started out with MS Tech Support. I knew I should've copied those documents to a backup location. So after much reassurance that the Tech Support Team didn't do anything to delete the documents and finally blamed it on my mouse?????, I am here looking for guidance.

Anyone have any idea where the data that is/was stored in that folder resides? Is it on a MS server? Is it in a data file on my PC? I actually put a piece of mail in the folder to try and determine via folder properties where the documents get stored. Unsuccessful. So if anyone has an any idea where I might find my 22 lost documents, I'd appreciate it. I did make copies of all my Outlook 2013 .pst files and Outlook.com .ost files before MS put their hands on my PC; however, after reviewing those files, the documents are nowhere to be found. Any help is appreciated.
 
Were you using the cloud-based Outlook 2013? We've been told that, sadly, the cloud server doesn't save drafts, so that if there's a glitch and you lose connectivity, those proto-messages will very likely be lost. (This is different from the ordinary Outlook behaviour, where Draft messages are stored on your C drive.) My boss lost of order 100 drafts recently - not all of them current but all still useful. One solution, that our office has adopted, is to create a local archive, which contains its own drafts folder. Compose the message -safely- there, then when you're ready actually to send it, scoop it up in the buffer and plonk it down in an actual message. Doesn't help recover what you've lost but may help prevent it from happening again!
 
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