Outlook 2016 Contacts missing in Outlook 365

Outlook version
Outlook 2016 64 bit
Email Account
POP3
Some (but not all) of my wife's contacts have disappeared from Outlook 365/2016 on her desktop computer (she only uses the iCloud address book).

The only possibility we can think of is that on her iPhone (which syncs with her computer) she deleted some duplicate contact entries. Could that be a possible cause?
 
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