S
sph10117
Hello,
I never had a issue with Outlook until recently. I am missing contacts or they are hidden or it's indexing or syncing and they are in cyberspace. I think this all started when I starting using MOZY again but maybe that's not it. First it was crashing a lot, then it stopped, maybe that is when it screwed everything up? I lost all my Distribution Lists at first. I was going nuts. I did a web search and found out that I could retrieve deleted items by going to Tools/ Recover Deleted Items. But I NEVER deleted them in the first place. Maybe that is what happened to all those missing contacts, but they were not there to recover. I am using Office 2007 and Win7, do you think that could be my problem? Also I have a .OST file for Outlook, because I was on a server. Now I am not. Should I convert the .OST to a .PST, would that help me? My iPhone has the contacts and i am constantly sending them to me but my notes field is not updated. It's killing me. I don't want to roll back MOZY because i have no idea where to start. I am not sure if it will roll back and the contacts will be over written. I will call MOZY support now and try to restore my OST file. Also suddenly the main page of Outlook disappears and I have to open it again all the time. If any pages are open in Outlook they stay open, but the main screen is disappears. I may have to rebuild Outlook without re indexing, is there a .EXE program that does it within Office or Outlook? Sorry for jumping around, I am bouncing off the wall since I need this data to run my business.
Thank you, Steven Hochman
I never had a issue with Outlook until recently. I am missing contacts or they are hidden or it's indexing or syncing and they are in cyberspace. I think this all started when I starting using MOZY again but maybe that's not it. First it was crashing a lot, then it stopped, maybe that is when it screwed everything up? I lost all my Distribution Lists at first. I was going nuts. I did a web search and found out that I could retrieve deleted items by going to Tools/ Recover Deleted Items. But I NEVER deleted them in the first place. Maybe that is what happened to all those missing contacts, but they were not there to recover. I am using Office 2007 and Win7, do you think that could be my problem? Also I have a .OST file for Outlook, because I was on a server. Now I am not. Should I convert the .OST to a .PST, would that help me? My iPhone has the contacts and i am constantly sending them to me but my notes field is not updated. It's killing me. I don't want to roll back MOZY because i have no idea where to start. I am not sure if it will roll back and the contacts will be over written. I will call MOZY support now and try to restore my OST file. Also suddenly the main page of Outlook disappears and I have to open it again all the time. If any pages are open in Outlook they stay open, but the main screen is disappears. I may have to rebuild Outlook without re indexing, is there a .EXE program that does it within Office or Outlook? Sorry for jumping around, I am bouncing off the wall since I need this data to run my business.
Thank you, Steven Hochman