Issues syncing with MS Outlook 2007 with 2 profiles

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steve_k1

Member
Outlook version
Outlook 2007
Email Account
POP3
I have MS outlook with 2 profiles. One uses pop3 for my verizon account. the other uses exchange settings for work email. It was working fine when syncing, i was getting all contacts, appointments from both synced to my iphone 4s with latest ios from at&t. I recently synced it wired when traveling and lost all my contacts, calendar and notes from my verizon pop 3 account on the phone.

I spent hours on with apple support yesterday, they had me unindtall itunes and all apple softweare and reinstall, with no luck.

i installed icloud and that didnt help either.

Any suggestions to get both accounts to sync to iphone. Its defaulting to my exchange data now, none of my pop3 data is getting on the phone.

Appreciate any help from the experts on here :)
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Were you syncing directly with the exchange account over the air (using Exchange Active sync)?

Did they have you remove the sync partnership?

Is the exchange profile set as default? You need to set the other profile as default.
 
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