Office 365 and Outlook connection issues

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John MacMillan

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Outlook version
Outlook 2016 64 bit
Email Account
Office 365 Exchange
I have searched and searched for a solution to this problem. I have office 365 running on windows 10 and have a comcast.net email account. Outlook has been working fine until a couple of days ago, when I kept getting connection errors for the eas.outlook.com server. The purpose of connecting is to sync my calendar and contacts. My mail is still working fine.

I also have outlook.com syncing with my iphone and if I make a change on that it does not sync back to the outlook.com calendar, but if I make a change on the outlook.com calendar (Signed in to the account on my browser), it will update the iPhone.

Looking for a solution to get my calendar and contacts syncing my outlook on my computer. I deleted the activesync account and tried to set it up again and of course made things worse. (1) all of my contacts and calendar events are no longer on the computer and it still will not connect. There are so many suggestions on a search for this problem that I am now ready to give up.

Thanks for any suggestions or where to find a solution.

John
 
If you have received an email about improvements to Outlook.com that will be an indicator. Also, in outlook.com itself, if it states 'Outlook Email' at the top LHS that apparently means you have migrated.

In my case, I can still connect via EAS, but have lost emails and extra addressees have been strangely added to some sent emails. I can connect to the new exchange (in Outlook 2016 you do this automatically, but only if you have a name@outlook.com alias which you use) but now my send address is not my name@mydomain.com account. Lots of people are having this issue and no one knows the answer, so far.
 
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