Shared Contacts as OL Address Book

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tryeager

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In its typical, concise easy to follow style, Slipstick instructs how to Display Other User's Contacts in Address Book in the article "Display Public Folder and Other Contacts in the Address Book" at http://www.slipstick.com/outlook/contacts/display-other-contacts-in-address-book/#more. I have experienced some challenges with this and invite a discussion on the two issues below.


For this discussion, my source user has OL2007 under XP and wishes to share her Contacts subfolder CompanyContacts with OL2010/W7 and OL2007/XP users. I found no pattern of differences between the two types of recipients.


Issue 1

In step 4 of the article, where you change the address back to that of the recipient, often the address shown (the source) is grayed out and therefore unchangeable. I’d like to know why.


Backing out, and starting over multiple times will eventually present an instance where it is not grayed out and you can change the name, but my experience is it took 5-20 attempts (and a couple of hours or more) for each user.


I tried giving the recipients owner rights in the source’s OL at the main mailbox and at the shared CompanyContacts. I tried waiting until OL was fully synced in step 1. I tried to change the address within the data file view. I tried just waiting a few minutes. There are not many variables to try, and none of these really seemed to matter. However, if I did some or all of them (or none), I could eventually change the address.



Issue 2

Following the same steps, two different types of profiles can result. I found three things to distinguish what I call the Online profile: 1) Starting OL of this type results in a Temporary Mailbox error, though OL functions well if your choose Temporary Mailbox instead of Use Old Data. 2) The status line states, “Online with Exchange” instead of “Connected to Microsoft Exchange". And 3) The Connection Status window (from ctrl/rt-click of the lower-right OL icon) does not include a Local Folders tab.


It appears that this Online profile is not is cached mode, although Use Cached Exchange Mode is checked in the account settings.


The other type of profile can have every setting identical to the Online profile, but states “Connected to Microsoft Exchange” at the bottom, does have the Local Folders in Connection Status, and loads without the Temporary Mailbox error. I prefer this profile, but it took building many profiles to get it.


An MS tech told me not to worry, that both the Online and the Connected profiles work just as well. Two other MS techs told me the whole Slipstick method is not supported by Microsoft and should be abandoned.


I invite comments on both issue, be they experiential or correctional.
 
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