HELP!!!!! Exchange - Same Name

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J

jharper2012

Need Help

We have a user that started working for us a year ago - she got married and had a name change on her account - her sister-in-law started to work with us and has the same name as her maiden name.

(EXAMPLE)

Jane.Doe (started - married a year later) is now Jane.Smith (exchange holds her initial name)

Sister-In-Law starts - Jane.Doe

Both accounts are not receiving the correct email....Jane.Smith is receiving her sister-in-laws...vice-versa

It's driving me CRAzY!!!!!...how do I separate the accounts without deleting one? SMTP is holding original name for (EXAMPLE) Jane.Smith...SMTP still shows Jane.Doe as previous account name.

thanks - Jen
 
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