J
jharper2012
Need Help
We have a user that started working for us a year ago - she got married and had a name change on her account - her sister-in-law started to work with us and has the same name as her maiden name.
(EXAMPLE)
Jane.Doe (started - married a year later) is now Jane.Smith (exchange holds her initial name)
Sister-In-Law starts - Jane.Doe
Both accounts are not receiving the correct email....Jane.Smith is receiving her sister-in-laws...vice-versa
It's driving me CRAzY!!!!!...how do I separate the accounts without deleting one? SMTP is holding original name for (EXAMPLE) Jane.Smith...SMTP still shows Jane.Doe as previous account name.
thanks - Jen
We have a user that started working for us a year ago - she got married and had a name change on her account - her sister-in-law started to work with us and has the same name as her maiden name.
(EXAMPLE)
Jane.Doe (started - married a year later) is now Jane.Smith (exchange holds her initial name)
Sister-In-Law starts - Jane.Doe
Both accounts are not receiving the correct email....Jane.Smith is receiving her sister-in-laws...vice-versa
It's driving me CRAzY!!!!!...how do I separate the accounts without deleting one? SMTP is holding original name for (EXAMPLE) Jane.Smith...SMTP still shows Jane.Doe as previous account name.
thanks - Jen