Problem with fix for "Too Many Contact Folders"

Status
Not open for further replies.

b.reid

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
I followed the instruction from OutlookTips for moving unwanted contacts folders to a special group in order to hide them. I was able to successfully create the new folder group, move the unwanted contacts folders into it, and minimize it. Nice, so far. The problem is that every time I choose Contacts from the navigation pane, the new folder group (along with all the others) is automatically expanded - it will not remain collapsed as I left it when I last viewed it. I would like to configure Outlook to NOT automatically expand folder groups, but rather, preserve the state in which I last put them.

Is this possible?

Thank you
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
When you change folders: They should stay closed as long as one of the contact folders you want to use is selected. If one of the folders in a collapsed group is selected, the group will open.

When you close and reopen Outlook: they may or may not stay collapsed. If Outlook closes cleanly, it should remember the last used settings. In my experience, it helps if all of the folders are closed in the Folder list.
 

bereid

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Thank you, that did help, mostly. I collapsed the group containing the folders I want to hide, and then selected a folder in the non-hidden group. Then, when I switched to the Mail view, and back to the Contacts view, the hidden group remained collapsed!

However, when I closed Outlook, and launched it again, the first time I selected Contacts view from the navigation pane, all of the folder groups were again expanded - it didn't preserve the state it was in when I closed Outlook. That's not the behavior I would hope for, but perhaps there's nothing for it?

Thanks again for the advice.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I don't know the trick to make it open collapsed - In my experience, it sometimes opens collapsed, sometimes not. I know that they open expanded when Windows forces outlook closed to reboot after installing updates - Outlook doesn't close cleanly and many settings are not remembered unless it closes cleanly.
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
M How to fix a problem Windows account stopping outlook synch with mobileme? Using Outlook 1
J can't find scanpst.exe to fix email problem Using Outlook 2
P fix problem with outlook 2010 not able to send e-mail Using Outlook 3
J My Microsoft Office Outlook Outbox is not sending any emails. Can someone help me to activate the Outbox or help me fix the problem. Using Outlook 8
M Outlook 2010 Problem with OutLook 2010 32 bit, after Windows Auto Update Using Outlook 3
Marc2019 Outlook 2016 Font Problem Using Outlook 5
X I have met my waterloo trying to resolve embedded graphics problem with outlook 2007 and now 2016 Using Outlook 1
D Problem with custom form including _DocSiteControl1 Outlook VBA and Custom Forms 0
S Outlook 2007 Calendar instant search problem. Windows 7 Using Outlook 4
S Outlook 2007 Calendar instant search problem. Windows 7 Using Outlook 0
D Sort Problem with Sent Folders Using Outlook 1
S Conditional formatting problem with "is not empty" and categories Using Outlook 2
Mark Foley The upload of "Calendar" failed. There was a problem with the request. Using Outlook 6
avant-guvnor Import csv problem Using Outlook 7
katehawkins Outlook 2013 Ost to pst conversion problem Using Outlook 1
AbbieWhite The problem with a fairly large file. Using Outlook 3
I Outlook 2013 Send problem - 'Not Responding' forever Using Outlook.com accounts in Outlook 10
EmelineGueguen Help to understand the problem of work Using Outlook 1
W Outlook 2016 search problem persists after applying all known solutions Using Outlook 12
S problem with convert Using Outlook 1
S SendFromAccount - Problem trying to test existing value in open email Outlook VBA and Custom Forms 2
DruinaBiscardi unexpected problem in outlook Using Outlook 1
V Outlook 2003 problem with Windows 10 Creators Update 1709 Using Outlook 0
G Windows Update Causes BCM Database Access Problem? BCM (Business Contact Manager) 4
Grimev66 problem with conversion ost to pst Using Outlook 2
R Problem with searching public folders Exchange 2013/16 Exchange Server Administration 2
J Problem with Outlook 2016 new mail tray icon alert (envelope in the systems tray) Using Outlook.com accounts in Outlook 0
S Problem running Command button code Outlook VBA and Custom Forms 2
A .ost file problem Using Outlook 4
G PROBLEM REGARDING OUTLOOK STORAGE LANGUAGES Using Outlook 4
PetraTech Odd Folder View Problem Using Outlook 3
V iCloud problem Using Outlook 9
D Reply Problem with Outlook.com account Using Outlook.com accounts in Outlook 0
MattC Problem with Outlook 2007 & iCloud / duplicate tasks Using Outlook 1
V Problem moving folders Using Outlook 4
C Problem tracking meeting responses Using Outlook 3
Mark Foley Problem subscribing to shared calendar Using Outlook 1
K Problem with FreeBusy (before 1pm only) Outlook VBA and Custom Forms 7
skylark53 Advanced recurrence problem Using Outlook 2
E RSS export as OPML problem Using Outlook 4
D outlook 2013 contact list problem Using Outlook 0
T Problem with .Recipients.Add("alias") Outlook VBA and Custom Forms 3
P Problem with Outlook 2013 Attachments Using Outlook 4
E Outlook 2007: Problem with "Move to Folder >" button on toolbar Using Outlook 6
D No problem ... at this minute, just thanking you for your help. Using Outlook 1
T Random problem in VBA macro Outlook VBA and Custom Forms 6
R Outlook won't run except in Safe mode problem Using Outlook 5
J outlook 2010 delegation problem Using Outlook 3
B Problem with import Excel BCM (Business Contact Manager) 1
chupacabra Problem with IMAP .pst file Using Outlook 13
Similar threads


















































Top