How to choose which contacts folder to use when saving contacts?

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bereid

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
I use Outlook 2010 to access the Exchange server maintained by my employer, and also to access my personal POP3 account. Thus, I have multiple contacts folders. I don't use the contacts folder on the Exchange server for my personal contacts; instead I use a local PST file to contain my personal contacts and saved email messages.

When I save a new contact, for example, by double-clicking a .vcf attachment received in an email, and then invoke the save function, that contact gets saved in a folder titled "Suggested Contacts - Personal Folders", when I would prefer it to be saved in the folder titled "Contacts - Personal Folders" (where I have chosen to maintain all my contacts).

I frankly am not even sure how/when all these various contacts folders came to be in the first place, but more importantly, I don't know how Outlook came to prefer the "Suggested Contacts" folder over the one I want it to use for saving my contacts.

I have looked for some way to configure Outlook to save contacts in the folder I want it to, instead of the folder it wants to, but I haven't found the secret.

Can someone please direct me?

Thank you
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Suggested Contacts is used for the addresses you write to but whose contacts are not in your contacts folder. Outlook automatically creates contacts for those people and puts them in the suggested contacts so they doing clutter your real contacts.

Now your problem is that the POP account's data file does not have a default contacts folder as it would if the account was the only one in the profile. I'm not sure why Outlook is using the Suggested Contacts folder and not your exchange mailbox, but one option is to put the move to command on the ribbon beside the Save button and use it instead of Save.
 
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