Undeliverable messages, outlook 7

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ron

Member
Outlook version
Email Account
POP3
ok, I am using outlook 7 and I have three group folders (each folder has about 90 email addresses.

When I send out an email using these groups, I have no problem using two of them,, However, when I use the third one, about 20 seconds after I hit SEND, I get an email back from 'System Administrator' with a subject 'Undeliverable' with the subject afterwards,

In the message, it only says 'Your message' 'Subject:' then the date it was sent.

It never happens with the other two, and always with the third one. I have checked all the email addresses, they are all correct, and when I call and ask the email recepients, they say that they did get the email,, AARRGGHHH

How can I stop recieving these messages
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
One address in the 3rd group is bad. It's possible one of the recipients is redirecting their mail to another address or a delegate and the bad address in on their configuration but the bounce message should include the bad address.

It's possible the problem is with an antivirus scanner - you can test this by starting outlook in safe mode then sending a message to group #3. If it works, its something on your end.

To open Outlook in Safe mode: Close Outlook then hold Ctrl as you click on the Outlook icon. You'll get a message asking if you want to start in Safe mode. Click Ok.
 
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