Form icons are missing in Outlook 2013 supergrid

Status
Not open for further replies.
Outlook version
Outlook 2013 64 bit
Email Account
POP3
Hi, I have the following effect with Outlook 2013. I have some Outlook Forms with an Icon and a specific MessageClass that are published to the personal registry. Receiving a new email I eventually change the MessageClass and in the Outlook supergrid the Icon appears. This works fine with Outlook 2010. With Outlook 2013 I have the effect, that the MessageClass is changed, but the corresponding icon is not shown in the supergrid (the icon column is shown on the left). If I reduce the size of the supergrid the position of the icon columns moves automatically from left to right and the icon appears. If I resize Outlook´s Supergrid and the Icon column moves automatically from right back to left, some of the Icons appear, but not all. If I scroll down the Icons are still missing. This effect appears only with Outlook 2013. With Outlook 2010 I never had a Problem. How can I solve this? Thanks Christian.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
View tab > Reset. :)

It's possible the entire view cache is corrupt - if so you'd close outlook and restart using the /cleanviews switch. Press Windows key + R to open the Run command then type or paste

outlook.exe /cleanviews
 
Outlook version
Outlook 2013 64 bit
Email Account
POP3
Hi Daine, I reset the view, but it does not help. Do you have any idea how to force Outlook 2013 to show the icons? Regards, Christian.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
No, sorry I don't. If the icon is visible in compact view, it should show in single line view. Do you have a small icon assigned to the form? I think they both columns use the same one, but if you only added one icon, maybe they don't.

Generally speaking, Outlook only shows mail icons for replies and forwards, not for new and read messages. (The blue bar indicates read/unread state.) In the to-do list, flagged items won't have icons, unless you replied/forwarded. Tasks and flagged contacts should have an icon.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
N Contact Form Notes Field Touch vs Mouse Using Outlook 0
cbufacchi Outlook 365 Populate custom Outlook Appoint form Outlook VBA and Custom Forms 2
C Create Meeting With Custom Form Outlook VBA and Custom Forms 2
W Designer Form 2013 and Script ? how ? Outlook VBA and Custom Forms 1
J Read Outlook Form fields Outlook VBA and Custom Forms 3
V Compound IF, OR, AND in Outlook form Outlook VBA and Custom Forms 4
J custom form not displaying pictures Outlook VBA and Custom Forms 7
I Button PDF in Outlook Contact custom form Outlook VBA and Custom Forms 1
K Font Sizing in Custom Form Regions for Contacts Outlook VBA and Custom Forms 1
V Validating Outlook form with "OR" and "AND" Outlook VBA and Custom Forms 1
M Outlook 2010 How could I globally redesign an outlook template form/region/inspector template used to display mail lists or an individual mails? Outlook VBA and Custom Forms 0
A How to stop user form from disapearing once mail window is closed? Outlook VBA and Custom Forms 0
K can't get custom form to update multiple contacts using VBA Outlook VBA and Custom Forms 3
V Form data not sending for some users Outlook VBA and Custom Forms 2
H Custom Outlook Contact Form VBA Outlook VBA and Custom Forms 1
witzker HowTo Change message Class of contact form Outlook VBA and Custom Forms 0
A VBscript stops running after updating form Outlook VBA and Custom Forms 1
witzker HowTo start a macro with an Button in OL contact form Outlook VBA and Custom Forms 12
D Emailed form is blank Outlook VBA and Custom Forms 0
F Validation on custom task form after task acceptance Outlook VBA and Custom Forms 1
C Add Form to Appointments Received, Automatically Outlook VBA and Custom Forms 6
V Date and/or time error in Outlook Form Outlook VBA and Custom Forms 0
A Form Position with Dual Monitors Outlook VBA and Custom Forms 2
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
M VbScript for Command Button on Contacts Custom Form Using Outlook 1
G Other users can't see P.2 with custom fields in Form Outlook VBA and Custom Forms 0
O Create a custom contact form - questions before messing things up... Outlook VBA and Custom Forms 4
L Custom Form Tutoral? Outlook VBA and Custom Forms 6
D Lost Access to Custom Form Outlook VBA and Custom Forms 4
A Form style totally changes Outlook VBA and Custom Forms 2
M vCard does not have user-defined fields from my custom contact form (365) Using Outlook 1
S Outlook Custom Form Scripting only working when clicking on "Run this form" Outlook VBA and Custom Forms 2
V Making a Date field mandatory in outlook form Outlook VBA and Custom Forms 2
R Add 'Company' to Select Names Form Using Outlook 1
Victor_50 Outlook 2013 Custom Contact Form starts with "E-mail 2" Outlook VBA and Custom Forms 2
C Custom Form (seperate layout pages and message reading pane) Outlook VBA and Custom Forms 0
C Reading Pane for Custom Form Outlook VBA and Custom Forms 2
N Custom Form Controls Not Visible To Recipient Outlook VBA and Custom Forms 3
BretAB Is it possible to add a lookup field to a Message form? Outlook VBA and Custom Forms 4
Randy Redekopp How To Merge Contact Info to Email Custom Form Template Using Outlook 2
D Problem with custom form including _DocSiteControl1 Outlook VBA and Custom Forms 0
C Custom Outlook Form - Populate Information from Radio Button / Check Box Using Outlook 0
J Program Checkbox that will activate a text box in a Outlook fallible form. Outlook VBA and Custom Forms 1
W Message class changes of a custom form changes to the default form Using Outlook 2
A Possible to hide ribbon with custom appointment form? Outlook VBA and Custom Forms 3
S Custom Form, copy user field data to message body Outlook VBA and Custom Forms 12
Andrew Quirl Custom form to route requests based on input criteria Outlook VBA and Custom Forms 1
Daniel Schunk User-defined form arrives empty at the recipient Using Outlook 3
D Using a VBA Custom Form to Send Reoccurring Email Upon Task Completion Outlook VBA and Custom Forms 4
W Setting up a custom form Outlook VBA and Custom Forms 2

Similar threads

Top