Using Outlook through BlackBerry Z10

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JimEgg

Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
Can't use Outlook on my new BlackBerry Z10 without it automatically requiring a passcode to unlock the screen every 5 minutes. When I download Outlook to my Z10, it disables the "settings" option on my Z10 to turn off the password and the following appears "IT Policy requires a password." When I delete Outlook, this option returns and I can turn off the password requirement. But, I no longer get my emails of course. Would like to get my emails on my Z10 through my Outlook, but not at the expense of such a quick screenlock.
 

JimEgg

Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
what type of email account is configured on it? Are you using it on a corporate network?

Give me a second and I will look. We are a small law firm using Outlook. I don't think of it as a "corporate network", only 15 users. I'll get more specs in a minute.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
If you are using ActiveSync to connect to work email, the admin has a policy set to require passwords. (but 5 min is a bit short for a pw policy. )
 

JimEgg

Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
I wasn't able to get the specs. But I will check based on your suggestion. Will come back on tomorrow with what I find out. I know how law firm administrator doesn't set these Outlook parameters, so I may have her call "upstream" and find out where it was set. Maybe I can get it bck on.
 
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