Problemss when changing from pop3 to imap email accounts in Outlook 2007

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Bill

Member
Outlook version
Outlook 2007
Email Account
IMAP
I am using Outlook 2007. When I changed my email accounts from pop3 to imap at my Charter provider's recommendation to prevent a conflict I was having with the Charter account and my iPhone, I ended up with what seems to be two charter accounts; one under the Personal Folders heading and a new one under alias@charter.net heading. I have another account for my business - william@domain.com which is the only way I can send email from my office, which uses a server other than Charter. When I send email from william@domain.com to my two email addresses, the Sent Email only goes into the Sent Email folder under Personal Folders while the actual incoming email only goes into the Inbox folder in the alias@charter.net folder. Other incoming emails go only into the Inbox folder under Personal Folders. How do I consolidate the two folders (Personal Folders and alias@charter.net) so sent and incoming emails go into one folder; e. either Personal Folder or alias@charter.net folder?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
This is another limitation of IMAP accounts.

Go to Tools, Account Settings. Double click on the IMAP account then click More Settings, select Folders tab. You can choose the Sent folder to use for the imap account.

BTW, links in the message get posts dumped into moderation - its one of the most effect antispam measures we have, but it also traps legit posts that contain email addresses (as they convert to links). Every legit message gets approved, but it sometimes takes a few hours. Oh, and the admin will probably edit your posts to remove the email addresses. We don't recommend posting real addresses, phone # etc.
 

Forum Admin

Senior Member
BTW, incoming mail can't be merged, unless you want to keep the second account's email on the imap server. IMAP always use a separate data file because the mail is synced to the server.
 
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