Moving PST file questions

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New Member
Outlook version
Outlook 2010 64 bit
Email Account
I don't know how to start a new thread so I will post my issue here in hopes I can get a response. The issue is transferring .pst files from Computer 1 / Windows 7 -64 bit Outlook 2010 to Computer 2 / Windows 7 -64 bit , Outlook 2013 pro. Copied .pst file from computer 1 onto a flash drive. Placed in a folder in computer 2 . Followed instructions for importing files from outlook 2013 in computer 2. Asks for my password for the .pst file. I have never set up a password for the .pst files or any other files or folders. Can not find a solution for this. Tried some suggestions found on the internet ( simple ones) did not solve the issue.
Is there a fix for this issue ?

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I split it into a new thread for you. (For future reference, there is a New question in Using Outlook link in the blue bar at the top of the screen. I should probably reword it - looking at it now I'm thinking it means read new questions. :))

What have you tried so far? If a password utility from this list doesn't fix it, try getting a fresh copy of the pst.


New Member
Outlook version
Outlook 2013 64 bit
Email Account
Dear Diane,

I trust you are well. May I request your assistance on this very annoying and frustrating issue.
I previously used MS Office 2010 and recently upgraded to Office 365 2013. I am trying to import the old Outlook files into Office 365 when the following error message occurs: C:\Outlook file\2014_xx_xx_xx_UTC).pst is not an Outlook data file (.pst).

I am currently unable to access all of old emails! Your assistance is greatly appreciated.

Many thanks

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Have you tried running scanpst on it yet?

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